How to Have Text Only Message Format in Email

Last Update: January 21, 2017

Having a text only message format is still possible in the new Email UI.  

This user guide will show you how in 6 easy steps


1. When in the Email Editor, click on the Source code icon

source code

2. Delete all the content of the Source code window

delete source

3. Click OK button to close the Source code window

close source

4. You can now manually type your text message or copy/paste text only message

type text

5. Add the form data by selecting the field name in the Form Fields list.

form fields

6. Click Save button to save the Email template.

Thats it.

An example plain text email message will look like this.

plain text


Note: The same steps can be followed to have text message format in Autoresponder E-mail.


AA_C (April 16, 2016 at 08:52 AM)

Is it possible to format the text.
For example the question in bold text and the answer in a different color. Also have answers all tabbed to line up vertically.


AA_C (April 16, 2016 at 09:53 AM)

I have found the answer to my question.
Yes all this is possible.

metrocorephone (June 27, 2016 at 02:17 PM)

Is there not a more time efficient way of doing this? If not then why was this changed?

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