Jotform for Beginners
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Notifications will automatically send an email to you or to your specified recipients when someone submits a form entry. By default, when you reply to a notification email, the message is sent to the form filler’s email address.
The Form Builder automatically creates an email notification for your account’s email address once you add the first element to your form.
Here’s how to create a new or edit an existing Notification:
- In the Form Builder, click on Settings at the top.
- Choose Emails on the left panel.
- Next, create or edit a Notification.
- To create a Notification, click Add an email, then choose Notification Email.
Note: The Starter (Free) plan is limited to one Notification per form. - To edit a Notification, hover your mouse over the Notification, then click the pencil icon.
You can now start customizing your notification email template in the editor.
To learn more, see Editing Email Templates.
Note: The Test Email button always sends the test email to your account’s email address. To check other recipients, send a test entry to your form.
Changing Email Recipients
You can change the email notification’s recipients and other email information in the Recipients tab.
Here are the available options:
- Sender Name — The “from” name that appears on the email. You can map it to one of your form’s supported fields.
- Reply-to Email — Mapped to one of your form’s Email elements by default. You can set it to one of your form’s supported fields.
- Recipient Email — It’s set to your account’s email address by default. You can change it or add more recipients.
Note: The Starter (Free) plan is limited to one recipient. Paid accounts can add up to 10 recipients.
Accessing Advanced Options
The Notification’s Advanced tab holds additional options for your email notifications like changing sender address and adding file attachments, to name a few.
Visit the following guides to learn more about the available options and how to use them:
Send Comment:
217 Comments:
What is the minimum paid level to send the form submission email to 2 people?
Hey
I am still wondering why it doesn't explain why the info is in curly brackets {}
I have different Managers (Recipients) that would need to be notified for the one Form. They don't need a notification to view all completed forms of that same form; only to view from particular Supervisors. Is there a way to filter out the notification emails so they can only receive from certain individuals rather than receiving from all?
e.g. if one of the fields in my form was titled 'Division' and the answers when completing the form were preset to A B C or D - the email mapping would be 'Division' > A > enter recipients OR 'Division' > B > enter recipients.
Grouping recipients to only receive completed forms from A B C or D rather than all would be a great addition.
If it already does this would love to know how to do action
We use jotforms for our users to request to be contacted...we use to have the ability to see name/email/phone number/question when the submission was sent to our emails, but now those fields are hidden...what happened and can we change it back.
Doesn't explain why the info is in curly brackets {}
We would like to use the internal messaging feature on a form to communicate with the person filling out the form. How can we set up a notification that lets us know when someone has sent a message or reply, and also notifies them when we have sent a message or reply?
When someone fills out my form I get an email notification, then when another person sends an email I get another notification as a continuation to the previous email. Is there a way that I can get separate emails for each submission?
I don't want any backround colour in the email notification I receive on form submission. How to remove it?
Hi Jotform,
I am unsure how to set up/ why it is not happening that completed forms are sent to my email address. Is this possible? Please help
How do you remove the "edit this submission" option.
Once people submit an order I do not want them to be able to edit it.
We have a questionnaire for our employees to fill out and we want them to put in the email of their supervisor so that when they hit submit it will send the email directly to their supervisor. Is there a way to do setup the Notification so that the "recipient email" looks at the "supervisor email" for where to send it. Right now it looks like we have to manually type it in. We have too many variables here to use the dropdown method. Please advise.
Is there a limit to the email notification? I have a long form. When I create the email template, it does not recognize many of the last fields.
I can’t get into the account. The forgot password doesn’t come to me. My email address is Monica@MonicaMorganSpeaks.com and Monica@MonicaMorganPhotography.com. Thank you
Hi there everyone,
hi there everyone,
Could you please advise me on how to resolve certain issues with the email from my website?
hello! how do I receive the results. from the jot form? once the person clicks "submit" where does it go?
Recipient Email - how I can send an the entire form, not just the data submitted?
Can I send a bulk email to everyone that has filled out my form? For example, can I schedule a pick up reminder email to everyone that placed a preorder?
Hello,
I had over 20 email recipients that my form sent to. When I went to make some changes, all my recipients are gone and it says I can only add 10 recipients back. Is there anyway to get my whole list added? Approximately 25 emails?
How can the recipient email be dynamic based on the form responses? This method forces me to have it be the same each email.
When setting up email notifications how do i allow comments to be included into the email
When the form is filled in and submitted I get the email notification but in the email submissions a couple of my forms are showing the answers to all of the fields except one. I've never had this happen before and I have no idea how to make it show.
Is it possible to modify the email template to provide the 2 column table fields horizontally for smaller fields, instead of vertically?
I use a drop down box for the recipients to choose their name. Previously, their name would appear, in addition to the form name. Somehow, I lost everything, and had to use a template to recreate my form. I've been able to do everything i need, but get their name on the subject line of the return email. Can you offer assistance?
Good
Good
Hello,
I would like to only send form responses to 3 emails that are imbedded with in the form. When I click submit, will it automatically send the form to the 3 emails that are written down or do I need to do an extra step?
Useful information. I will surely try it for my project. Thank you!
I do not want an email for every submission. How do I turn that off?
Is there a way to receive the original PDF in the auto responder email. When I select to receive the PDF attachment it simply gives me a pdf of the online form, not the original PDF with filled in fields. That is what I want.
cancel my subscription and refund my money please
I have added two more email recipients to be alerted when there is a submission. I hit save and can see the two emails have been added. Once I log out the two added emails disappear. I have tried this three times with the same result.
Hi,
I would like to seek help for my form.
I cannot set-up and edit the email setting.
The information sent here was not responsive to the situation I described and therefore was not helpful. I've search all your knowledgebase materials and while it's clear what I'm attempting is possible there are no directions regarding how to set up the feature I care about -- sending a PDF and body copy message table of form data to the email address of the individual who has complete a form. How about a call instead of just recycling links to knowledgebase articles I've already read?
Alan Girelli / UMass Boston / 339 225-0428 / alan.girelli@umb.edu
Bonjour Lors de l'envoi de confirmation de réception de mon formulaire, je veux joindre la facture générée en lien avec le formulaire. J'ai fais des modifications à la facture mais c'est toujours la facture non modifiée qui est envoyée. Comment régler ce problème.
Merci à l'avance
Normand
This didn't help me because when I click on settings it doesn't show me a place to add an email
Hi,
I am trying to remove my colleague's e-mail from this account/form, but when I X out, the e-mail address still populates as a recipient.
Any way you can handle this on the back-end?
Thanks,
Taylor
This didn't work for me. I'm not fond of paying for an upgrade and then not receiving an upgrade. What level to I need to add one more recipient email?
I am having to approve every email to enable them to access the voting form. This didn't happen last year!
What did I set up incorrectly?
I have a fixed set of people who give me some feedbacks.
Within the form, can my people select there name from a drop box , and fill the form?
post submission, based on the name selected, they should receive an completed form via SMS and email.
Example: Mr John is filling the form, then he should be able to select his name from the drop box. and post submission, John should receive the SMS Notification and email notification.
Hello,
Can the completed form be sent to a recipient in a PDF format.
thanks
Hello,
Why doesn’t my form have a submit button at the bottom of the form?
I can send the form but can’t compete it when it is sent to a recipient.
Thank you
Quiero Comprar el servicio, pero no funciona el envío de correo electrónico cuando un usuario responde una encuesta.
A las 16:38 PM el usuario ChubbsBarsShampoo también indica que no funciona el envío de correo y aun no hay respuesta.
Our email notifications stopped working sometime in the last week. I keep trying to submit test submissions but still nothing coming through... help!?
I am still confused how to get this done an someone call me
is there a way to have notifications other than emails? or for the website to show new form submissions without having to refresh? any time someone submits a form i have to refresh the inbox to see the new submission? why cant that new submission just appear in the inbox?
Hi!
Is there any way that I can have multiple email recipients depending on the answer to one of the questions in my form?
Hi there! I am having problems getting the PDF submission download link to work. It keeps showing error.
Good morning,
I have just set up a new jotform and I cannot seem to find anywhere to have the submissions come through to me as a PDF?
I have set up a previous jotform that has allowed me to receive PDF for the submissions and I have next to replicated it but unable to recieve the submissions as PDF.
Any help would be greatly appreciated!
Cheers,
Hi I don't know how to set up this form I just learned how to text so I don't know about a lot of these things so is there a way for you to walk me through it
Is there a way to delay email notifications that I get. In other words, can I receive notifications report from Jotform all at once either weekly or even month, rather than instantly so I'm not filling up my email box every day?
can you please let me know how I can receive money for using my car to advertise a product that jotform. com has chosen
We cannot pass uploaded photos for an invoice approval process that sends a form to three other people after the first submitter. How can we add the photo in the other emails?
The notifcation emails on a few of our forms stopped working yesterday.
Our clients are submiiting their requests and without the notification emails (who go to a number of different email reciptents deoending on the form used ) have no knowldge of them doing so unless we go into the administrator end of jot.
HELP please Ive got unhappy customers and even unhappier staff - we love jot and use it prolifically so we are stuck
I have a paid subscription and have tried removing and reading emails but no luck
thankyou
I was getting a PDF attachment along with the text & email notifications when someone completed a form. I changed the email address to another colleague in our club and now they report that they're not getting the PDF?
The system will not allow me to save new notifications - I have tried multiple browsers and none of them hold my preference changes.
I have been sent a text with a form, how do i read this form
Is it possible to have the recipients to be BCC?
I want the form to be sent to multiple contractors, but I don't want them to see each other's emails.
Thank you Jotform. Happy New Year
I am not getting the name and email on my forms. The notification does not notify me of the data.
This is not working for me, I am not receiving form submissions to the provided email address. Help!
Can I receive an attachment in the notification email? I intend to have an upload question in the forms and would like to receive the file uploaded as an attachment in the notification email.
thanks
Can I add a pdf to send with my autoresponder once the form is filled
I created a form, but the form that I want to fill out the form does not come as mail. do you have a solution to this problem?
Email notification, how will I know how many I have received in my inbox
I can't embed a customer fill out form to my website,if you can explain what button to click,I may find the solution because I can not make it to work,I will appreciated,Thank you.
By the way I have a desktop mac computer.
my notifications form is not being received to my email address. The autorespond form does but not the notifications. Please advise where i'm going wrong.
This is freezing and can't write anything
attendo riscontro alla mia mail, grazie
There are two ways you can get push notifications for your important emails in iOS 12 : You can specify individual contacts that will generate a push notification, or you can allow all emails from a particular email account to generate push notifications. We'll explore both of these options.
Hello,
I have a plan to use many forms, and can I set up notifications to go to the email for only certain forms? Some are more important than others.
Thank you for your help.
I want my obligation fee back since I can't get the loan .it's been a whole day
Why this my account is not valid?
Hi there,
I see in the recipient's email here you can add multiple emails.
I need this option so I can prove later on that the client who is filling out the form has also received the email.
Unfortunately, under the Recipient Email field on my forms, I can chose only one email, there is no option for multiple emails to be added.
Why is that?
What can I do to have multiple emails?
I need the same email to go to a few recipients, so any recipient can see that the other recipients have received the email.
Thank you!
Anton
NEMOHU SE PŘIHLÁSIT ! Žádala jsem o nové heslo a nepřišlo. Mou email.adresu poznal.
I am still learning
I want the email notification to go to Juli when they choose her and to me when they choose Karyn on the top of my form. Can you please call me.
Karyn
928-978-3246
hi there
I think it was very good information I thought it was very interesting
">cool
My best regard to jotform
very useful. thank you for all the information.
Why cant I add/change an email address that the notifications go through? it says I need to upgrade but that is ridiculous
I build my websites for my work and everything in connection with it. I have only used Jotform as a contact and registration form and am very satisfied with it my modest ratios are enough for the free version of Jotform.
software UX and UI is great .it’s very simple and easy to use, So any can easily handle it without undergo any special training . thanks for product.
It is not updating the email address.. see below. Call us asap!
Thanks
Thanks for the tip
I signed up for the ad for $450 to advertise the iphone X on you car and I sent the application in that I had to fill out will I receive a confirmation on the job?
Thank you for your time
Hi!
Golden gate incomplete registered 7872219987
Please delete my account thank u
Good
NIce one dude
Please unsubscribe me. I subscribed because I was answering another ad. I seen ur ad at the bottom of the registration form. So please unsubscribe me. Thank u it would be much appreciated.
unsubscribe me! Your buttons DO NOT work and you are annoying. I never did subscribe. I was trying to schedule an irrigation system estimate. UNSUBSCRIBE ME
When you receive an email is it like the google form where you have to click into a spreadsheet to view the senders name, email, message ... ? I am wanting a more standard contact form and email. I want to view the senders email address and message within the email I receive. This way I can reply directly to the email without clicking and coping things from a spreadsheet. Thank you!
Gracias
image slider is loading images very slowly.
Hi,
Can I insert my pdf form into the jotform system? And by using the data the public has inserted via jotform system to fill in the pdf ? After that they can get the pdf application form with their personal information via email notification?
please let me know the way via sending email to my email account.
Looking forward to your reply.
Thank you !
Here is how to Turn on email Notification with sound in Windows 10
1 – Click on windows key + i to open setting panel.
2 – Now, in the left menu, click on Notification & Actions. Now, in the right space, just make sure that show app notification option is turned on, if it is not turned ON, then turn it on as shown in pic below.
3 – Now, click on start key and click on mail app.
4 – Now, once the mail app opens, Click on the setting Icon as shown below and then click on Options from the menu which opens up.
5 – Now, scroll down and find where it is written Notifications, just turn on the option saying Show in action centre. Now, check the option saying show a notification banner . You can also check the option saying Play a sound , but if you do not want to get annoyed by sound alert of new mails, then you can leave this field unchecked.
Source:-
Faster for postage
Is it possible to set up conditional email notifications such that a field only displays in the form when it has been filled?
Is it possible to put a background photo in email sent after submission? and put the name and surename on the photo?
Is it possible to set conditional email notifications? For example, if Field A=Yes, send to recipient X. If Field A=No, send to recipient Y.
thanks you
Thank you Jotform for your help
Looking for help. I've deleted the entire notification showing me the information from the person completing the form. Is there a way to add back in the template? Or do I have to recreate it manually?
For example a student registers for a course number and in the description we put the date and time of the course.
Is it possible to insert the description of a particular field? For example a student registers for a course number and in the description we put the date and time of the course. I would like to incorporate that into their e-mail confirmation but i am not finding how I can do that .
.
As far as I can tell, I've set up the email notifications section properly but whether I do a test or a live submission, neither my own address nor the second notification address are getting e-mails. Can anyone point me toward what I should be checking to fix this?
Thanks so much.
where is your blind carbon copy for your form [bcc]
Is this to notify me when somebody fills out my website form or is this to send the person who fills out the form a copy of their submission???
tried it several times. Did not work. Very frustrated.
Hi dude, i have also find out one good example
Create Notification Alert - Android
Hi,
I'm not receiving email notifications for:
!!!
PLEASE DON'T JUST SEND ME TO:
https://www.jotform.com/help/25-setting-up-email-notifications/
I've already followed all the directions in the setting up email guide. I've published the form on a Yola site, also following directions.
Each time I test it I fill out the form completely and hit 'submit'.
I've checked my junk folder.
I even tried setting it up with another email, in case the problem was with my own email.
Nothing works. I don't receive any email notifications.
thank u for send the mail.
How can I receive text subsciption in my email box?
The ability customize email notifications is great. I have been using the source code form text areas in my form to add a look and feel to my notifications. I even use the form builder interface to prepare the email look and feel then copy the source code into the email notification - fantastic.
Thank you Jotform - great feature and great overall product. Bill
Buenas compañeros nuevamente por este lado una ayuda por favor, como hago para que una tabla de reportes me quede en cero, osea tengo este formulario
quiero que empiece nuevamente, necesito borrar, como hago
Hi - I am still presented with the old style email/notification window. is there a way to force the new style to be used instead?
Also - edits that i make in the email table are not saved when i click on the Finish button. Is this a known issue / Is there a way to fix?
o meu não esta dando certo esta aparecendo FORM NOT FOUND - this form is disabled.
Por favor me ajudem quero muito terminar meu site, obrigada!
I can no longer edit the email notification text. A recent update must have broken something! Help!
I can't get test or notification emails... Why? Everything seems correct
Using the new form builder (March 2016), how do you add an email address from a form fillin to the recipient address at form submission
i want to set the alerting music/ringtone to be heard once i receive email from somebody
Hola, tengo una duda, quiero que que al llenar un formulario en línea se guarde en mi google drive con uno el contenido de uno de los campos del mismo específicamente con el título del resumen. Hasta ahora solo lo hace por la fecha en que fue llenado. ¿Cómo debo hacer para que lo guarde con el nombre del título?
Is there a way to not send notifications when editing a submission?
Hi there,
Is there anyway to have a PDF of the completed form attached to the notification email when the recipient completes the form?
Hello,I have setup Jotform on my wordpress website through a plugin however when we fill the form,we don't receive any email and at the same time,when we fill the form outside the website (on jotform server) ,we do receive the emails.Can you please help?
Regards
I cant get email notifications sometimes instruction is complicated
thanks
I just want to have notifications come to my email. I'm not understanding the instructions
I am trying to remove an email recipient from the automated list. I have examined the FAQ's that suggest opening the "Setup and Embed" tab but I cannot find this tab? How do I add and delete an email recipient from an existing list?
When I send an email, how can I see when the recipient opens or reads my message
It won't sent the email to the recipient email address that I put in the text box. It will only send it to the default email on the account. How can this be fixed?
I'll b thankful
Reset my email
I have opened an email address on a PC,how can I receive email notifications too on my phone any time someone sends me a message.
What I'm trying to do is have a client fill out the form on the site then they receive an auto responder to let them know I'll email them the discount code. Or have the code in the auto responder
Just one question related with this and PDF forms:
If I reconfigure the email notifications of the form, do I have to resend the PDF to the users after that? Or do they just depend on the answers, so I will receive the new notifications without sending new PDF forms to users?
Thank you in advance for the answer.
Hi, I want the complete Form in the notification email. Not only the fields filled inn.
How to do?
got it..
I want to get an email notification when people fill out my form and i also need them to receive a confirmation email that they filled out the form. .
from the directions above it looks like i can do one or the other not both.
I really don't understand the mail envolope. I want users to upload their filled forms and using the SUBMIT to mail it to the administrator. I not the administrator and it keep using my email. I want it to go to the administrator, another email id.
I have done everything previously stated, and I am still not receiving email notifications. My email is not on the bounce back list and there is nothing in my spam folder. I also tried to set up a sender email and that is also not working. Can you please help?
It sort of seems confusing however your saying that the area that says Senders e-mail is the place to add my client's name and e-mail address? What seems confusing is the fact that he is not a sender but a receiver of the e-mail submissions coming into him. Also because the form is set up by me will I still get notifications as well as my client or just him only?
Hi,
I used to get all my emails and now not sure why it would change. I did go in and set up another notification address but still nothing.
any suggestions
Thanks
I just want to have notifications come to my email. I'm not understanding the instructions. Can some help me?
We really need to let our users know that we have received their "Edited" forms. Are you ever going to provide a way to do an auto response to those that "edit" their original forms?
Okay I'm good with the notification to my email. Is there a way I can use the clients email that they put in the form to automatically send them an email when they hit submit.
My emails are coming through now but blank saying (undefined) how do I fix this please??
Is there a way to send the actual form when it is filled out to the emails I need it to go to or can I just send the notification?
How to Change Submit Logo Of Jotform
Can I add a banner image as part of the email?
Can you tell me is it possible to remove the "EDIT" that is placed into the subject line when someone edits the form?
To Whom This May Concern,
Please pass this message onto the appropriate company principal. My name is Michael De Marco CEO of TrackerGO CRM a web and cloud based CRM . We have a feature of TrackerGO CRM where our clients can capture their prospects contact information or lead information from their(CRM user) website. We call this web capture. Since your company offers great looking and functional contact forms I was wondering if you would entertain doing business together so that clients that use your contact forms might also need a web based CRM at some point. We can re-brand TrackerGO to fit your company theme. Please think it over and get back to me at your earliest convenience.
Sincerely,
Michael De Marco
TrackerGO CEO
888-253-6748
How can I receive my notifications separately? I have been receiving all submissions emails into the same email subject line. I would like to receive them as separate emails, since each submission comes from a different customer.
Hello,
I have set up another form just for testing:
and I'm receiving the notifications but not the submissions. Submissions are only visible in the inbox in my jotform account.
Again I checked the spam folder and nothing is there.
Any idea what's wrong?
Regards.
Hi,
Thanks for a great tool!
I followed the steps for setting up the email notifications. The Test Email to the default address is coming through but the test submission that I've done few times directly on the form does not work at all - no notifications.
I assume that the submissions are recorded even if the payment has not taken place. Is that correct?
The inbox in my jotform account does not show any submissions. I also checked the recipient's spam folder and there is nothing there.
The recipient's email is the same as the default one.
My form is this:
Please let me know how to fix it.
Thanks and regards.
no entiendo naa
Was receiving notifications in email, but now I'm not getting more, just in Jotform page.
Thanks!
I have done this - still does not work. I need the person filling in the fields email to show in the email From: field
Hi, I completed the above but the From field email that comes to us still has noreply@jotmails.com ie shows as Surname [noreply@jotmails.com].
I need it to show as the customers email address or our maximixer crm cant use it.
I need the notification email we receive to have the customers email in the From: field.
I cannot change it from Jotform [noreply@jotmails.com]
How do I do this?
I put in a recipient email address and it is sending it to my default email address instead. When they fill out the form and click on submit, I assume I am the recipient of the form. Why is it sending it to my default email instead of the one I listed as the recipient.
NAO RECEBO ARQUIVOS ENIADOS, NEM MENSAGEM E NEM ASSUNTO.
SOMENTE O EMAIL E TELEFONE DA PESSOA TESTE
my account had been locked
Can I make a notification email with custom "Sender Name" and "Sender E-mail"?
hai i just wanted to receive email to
business@matroxsoft.com
where i need to place this email-id....i already tried by placing in receiptant email-id field. so please help me out in this matter, thanks in
advance
Hi I couldnot change the recipient email.
Los mensajes no llegan al correo. Solo estñá cargando y nunca pasa de ahí.
I have set up a new form: https://www.jotform.com/?formID=22437415839863.
Not all 'answers' are showing on the submission email I receive. Eg: Anything else you'd like to know about?/Please contact me/City. How do I correct my form so all information that is entered is shown on the submission email? Thanks.
Am I the recipient or Sender?
thank you so so much i appreciated .
hi
kindly need ur help, with each email booking from my site i receive with the same subject that (New submission: Contact Form with Blue Envelope Theme)
my question is how to change that?for example word (Booking and name of my site)
regards
Can I enter more than one recipient email to receive the data submitted on the form? If so how? Separate the email addresses with a comma? Please advise. Thanks!
how to make a form and the messages in to the email in this jotform can help me
you are the best,i must confess
I have set up a form and no emails are being received when the form is completed. There is a "conditional" being displayed in the email alert section. Please could you let me know what is wrong?
i have not received notifications in my email for every submission of the form since yesterday. what could be the problem?
For the past week or so I've been receiving my form responses in a different format...which I do not like for a couple of reasons versus the way the responses had been arriving for the past 1.5 years.
Can we get back to the old format?
How to recive email from another Handphone?
Please help me.
What if I don't want an email letting me know I have a submission, but I just want the person submitting a form to be to get a confirmation, if I press the second option it still send me a confirmation, help!
Good
I've set up the notification option as directed. I receive emails via your website "test email" option. I do not, however, receive test emails I create through the contact page on my website. All the test emails made through the contact page on my website reside in the Submissions folder on your site. Why would I receive test emails generated from your site but not from mine if the send to email address is the same? Thanks!
How do I delete the original email I entered and then update with a new one?
andrucci: One of the versions we released on 3/9 had a caching bug. It was fixed the same day.
I'm trying to make changes on a form. I can edit but then can't save. Help please.
I'm unable to see full source code for my forms and no way to set up feed backside bar( which is soooo cool)? Will this be fixed soon , you guys rock
Thank you
The speed boost is very noticeable.
Job well done, guys. Make that VERY well done!
Cheers :)
All seems to be ok now. Thanks.
I'm unable to see the full source code for my forms. Is this related to the temporary database issues?
I'm unable to see full source code for my forms and had no issue with this until March. Is this related to the database issues?
We need to disable the Submissions page and Reporting sometimes during the transition. If you see that message, check back on another time to access to your reports. Thanks for your patience.
I still don't have forms and this is a MAJOR part of my business operation. When will this be corrected?
Starting to consider other options. It's been 3 days. Get it going. This is ridiculous. thankfully I got a data update 2/28.
More consistent updates would really help. I keep checking in on my data, which I need now, and I have no idea when I can get it.,
Any update on when we will be able to access our submissions?? Even a broad time-line of your maintenance would be helpful so I can plan accordingly. Thanks!
This is killing us. We desperately need access to our databases.
ETA on reports? They were back a for a while last night, and now, as you know, gone again. An update on what's going on and more importantly when the reports will be back reliably woud be nice. We have not been able to communicate with our clients from these form submissions all week. Quick update please?
Please inform us when we will be up and going. We have important information that needs to be accessed. Thanks.
hi just need some info on a possible time when I can get the form submissions information?
Helloo , We are also facing the same problem. When do we get access to reports. We are getting the gateway time out error.
Hello, when are we going to have access to reports and submissions??? this is critical for us
Hi,
Thanks for keeping us updated. I have some critical data I'd like to access for tomorrow morning.
I waited for the scheduled downtime to expire, but I am still unable to view my submissions. Can you recommend any workaround, or possibly advise on when would be the latest they would be available?
We can't see our form submissions. What's going on?
I hope this is corrected by the morning. I was presenting this to our Executive team when the failures started. I've worked on correcting the last three hours before I read the blog. I hope this is temporary. I really like the potential
Most of mine have been re-loaded! Thanks to your team for quick communication about the issue when I emailed you. :)
Will changes I made during maintenance be voided then? I made changes as the forms were no longer sized correctly. Mid-changes I had to stop because your maintenence started and kept freezing my work. I would like my forms RESET to what they were ohh... 24 hours ago - before your maintenence, before my changes. Is that possible? And if not, will you please inform us of these types of maintenence issues in the future?
I noticed that my forms were old. I ended up rebuilding them tonight. Will I have to rebuild them again when my account data is restored?
So does this mean the account I set-up and worked on for 4 hours yesterday about 16 hours ago is lost forever or can I expect my forms back by tomorrow? I need to know as I will need to start working on new forms today otherwise.
Please post your questions to the forum.
how recieve another email plz tell me
I want the form to go 2 several people within my company. I have followed all your instructions adding additional email addresses seperated by a comma. When I send a test email only the original email receives the form. What am I doing wrong? Can I eliminate the original email address all together? I want to eliminate it.
Kevin Quinn
Hola queria saber como hago para modificar los mails que me llegan los formularios ya que no estan en uso mas, gracias
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can you tell me how to set this up please. Also, I am creating a website for a pizza shop which will offer delivery and pickup through the website. The client wants a record of every customer that orders through the website on an excel sheet. Does Jotform actually provide a database service on the premium pack and also how reliable is this service.