When registering for a Jotform Account, you only need to provide your email address. Jotform will automatically create a username for you. But don’t worry, it’s easy to change it to something different.
Note
- Users with Starter (free), Bronze, Silver, or Gold plans can change their usernames. The only exception is for those with HIPAA-friendly forms.
- Changing your username invalidates all custom form URLs with your old username.
Changing your username is easy. Here’s how to do it:
- On your My Workspace page, click on your Avatar/Profile picture on the right side of the screen.
- In the Dropdown menu that comes up, click on Settings, to open your Settings page.
- Click on the Account tab in the menu on the left to open your Account Settings page.
- Then, in the Username section, click on Edit on the right.
- Now, enter your new username and click on Save. That’s it.
The change will be saved if that username is available. If not, you’ll get a “Username is not available” popup and be asked to choose a different one.
Send Comment:
18 Comments:
October 25, 2025
I changed my username after I created and published a form. Now I would like to change it back to the original name. How do I do that
May 9, 2024
My last date of employment will be 05/17/2024 and I need to change the email address and password to the new administrator. How do I do this?
November 29, 2023
Ms. Putney no longer works for me. I was able to change the rest of the information on this account except for the username because it is giving me an error message. Could someone please change it?
April 12, 2023
How can I change name on my account
October 30, 2022
I want to change name to Ejiofor chukwunenye Emmanuel
April 21, 2022
You'd think that simple functions would be made more accessible, not less, once you become a paying customer.... :/
May 12, 2021
Not able to change my username can u please change for me
April 13, 2021
please change username for paid account to padragna@farmersagent.com
April 2, 2021
I want to change the account name to CmartinB. Is that possible? I've updated the email and all else. Please review the prior question to best understand why I am asking.; Thanks much!
September 17, 2020
sent two messages to support within a 12 hour period and have not heard back yet
March 2, 2020
Hello - I tried that and a link popped up for me to send in the request via this platform. I'll try it again.
February 7, 2020
I'm trying to change my username during this week and I just don't receive an answer from the support team.
Please, reply to my requests as I need to change this ASAP!
November 23, 2019
Thank you it worked
November 11, 2019
I wasn't able to change my username that way. I've already send 7 messages to the support to change it for me, but nothing has happened :(
July 21, 2019
thank you very much
February 20, 2019
I'm trying to Change my Username from e171737 to MohawkClaims. The System is making me email you guys to change it. This is needing to be done, so we can get the Claims Department subscribed to a paid account. Any help is appreciated. Thank you.
Very Respectfully,
Mohawk Claims
January 24, 2019
I want to change my Name from "Liane Asgeirsson" to "Master of Medical Education". Thanks.
October 19, 2018
Please revert .... Need to change the username urgently