JotForm User Guide / Getting Started with JotForm /

How to Change the Username?

How to Change the Username?

This guide is valid only for accounts in the Starter (FREE) plan. If your account is on a paid plan and you want to change the username, contact us here.

To change the username of your JotForm account, follow the steps below.

1. Go to the Profile section of your account.

2. Click edit next to the Username.

3. Enter the desired username and click Save.

Contact Support:
Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:
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  • jeffreyplufrano836

    please change username for paid account to

  • zeta.alpha.4.22.67

    I want to change the account name to CmartinB. Is that possible? I've updated the email and all else. Please review the prior question to best understand why I am asking.; Thanks much!

  • PantherCheer

    sent two messages to support within a 12 hour period and have not heard back yet

  • sofia.mcdowell

    Hello - I tried that and a link popped up for me to send in the request via this platform. I'll try it again.

  • rubensbkk

    I'm trying to change my username during this week and I just don't receive an answer from the support team.

    Please, reply to my requests as I need to change this ASAP!

  • topchimney

    Thank you it worked

  • Vuxx

    I wasn't able to change my username that way. I've already send 7 messages to the support to change it for me, but nothing has happened :(

  • yarzenitram024

    thank you very much

  • e171737

    I'm trying to Change my Username from e171737 to MohawkClaims. The System is making me email you guys to change it. This is needing to be done, so we can get the Claims Department subscribed to a paid account. Any help is appreciated. Thank you.

    Very Respectfully,

    Mohawk Claims

  • Asgeirsson

    I want to change my Name from "Liane Asgeirsson" to "Master of Medical Education". Thanks.

  • Captainsleague2018

    Please revert .... Need to change the username urgently