FAQ about switching from Cognito Forms to Jotform

Want to learn more about Jotform? Check out our FAQs below.

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  • Why should I use Jotform instead of Cognito Forms?

    Cognito Forms is a decent starting point for making online forms — but if you need an online form builder that lets you do more with your data, Jotform is the solution you’re looking for. On top of letting you build any form you like with our easy-to-use drag-and-drop form builder, Jotform gives you all the tools you need to make online data collection and management simple — including Jotform PDF Editor for auto-generating documents, Jotform Tables and Jotform Inbox for managing your data, and Jotform Report Builder for turning submission data into professional reports automatically. And the best part? You can get started for free!

  • Is Jotform free?

    Yes. Jotform offers a full-featured free plan that gives you access to plenty of powerful tools — including 10,000+ free form templates, 100+ free integrations, and 30+ payment processors with no extra transaction fees, as well as our suite of in-house data management tools. If you need more space to accept more form submissions, file uploads, or payments, we also offer several affordable paid plans to suit your needs.

  • Is Jotform mobile-friendly?

    Yes. All forms created with Jotform are mobile-responsive by default, meaning they look and work great from any smartphone or tablet. You can also create and manage your forms and submissions using our free Jotform Mobile Forms app, which offers advanced form fields, offline data collection, and more!

  • How secure is Jotform?

    Ensuring the privacy and security of your data is a top priority at Jotform. All submissions are served across a protected 256-bit SSL connection. You also have the option of encrypting submissions for additional security. Plus, Jotform is PCI, GDPR, and CCPA compliant to keep submitted customer data safe from third parties.

  • Is Jotform HIPAA compliant?

    Jotform offers HIPAA-friendly forms to healthcare professionals on our Gold and Enterprise plans. Once you’ve received your signed Business Associate Agreement (BAA), Jotform’s HIPAA compliance features will help you collect protected health information (PHI) securely through your online forms.

  • What integrations does Jotform offer?

    Jotform offers more than 100 integrations with popular web apps. You can automatically sync submissions to file storage apps, update your CRM or email list, accept payments, schedule events on your calendar, and more. Our most popular integrations include Square, PayPal, Google Drive, Slack, HubSpot, Airtable, Mailchimp, Zoom, and Dropbox. You can even create your own integration by connecting Jotform to Zapier. See our full list of integrations here.

  • Can I collect payments with Jotform?

    To collect payments with Jotform, you’ll need to set up one of our payment gateway integrations first. Simply select your preferred provider, such as Square, PayPal, and Stripe, from our list of 30+ payment integrations and connect your account to Jotform. Once the integration is complete, customers or donors will be able to safely submit payments directly through your online form.

  • Will I lose my Cognito Forms data if I switch to Jotform?

    No. If you migrate to Jotform using our free Cognito Forms migration tool, you can bring all of your forms and form data over to Jotform in a few clicks — so you won’t have to waste time starting from scratch!