# Online Form Builder to Boost Customer Experience | Jotform # Revolutionize the customer experience with Jotform Enterprise At Jotform Enterprise, we provide our customers with the tools and support they need to take their business’s customer experience to the next level. Build professional forms to **collect customer feedback**, measure customer satisfaction, hire brand ambassadors, and more. Enjoy perks like a **dedicated support team**, 100+ trusted integrations, a **detailed reporting dashboard**, and enterprise-level form security. Reduce customer churn and drive growth with Jotform Enterprise. **Contact our sales team** today to learn more about how Jotform Enterprise can help upgrade your customer experience. * ![Image 1: G2 Logo](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/g2.svg) 4.7 ![Image 2: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) * ![Image 3: Capterra](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/capterra.svg) 4.6 ![Image 4: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) * ![Image 5: Software Advice](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/software-advice.svg) 4.6 ![Image 6: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) * ![Image 7: Get App](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/get-app.svg) 4.6 ![Image 8: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) * ![Image 9: Trust Radius](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/trust-radius.svg) 4.4 ![Image 10: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) * ![Image 11: CrozDesk](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/crozdesk.svg) 4.7 ![Image 12: cover](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//common/badges/five-star-cover.svg) ![Image 13: Armani](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/armani.svg) ![Image 14: Sydney Opera house](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/sydney-opera-house.svg) ![Image 15: Ford](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/ford.svg) ![Image 16: Netflix](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/netflix.svg) ![Image 17: Red Bull](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/red-bull.svg) ![Image 18: Armani](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/armani.svg) ![Image 19: Sydney Opera house](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/sydney-opera-house.svg) ![Image 20: Ford](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/ford.svg) ![Image 21: Netflix](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/netflix.svg) ![Image 22: Red Bull](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/red-bull.svg) ![Image 23: Armani](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/armani.svg) ![Image 24: Sydney Opera house](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/sydney-opera-house.svg) ![Image 25: Ford](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/ford.svg) ![Image 26: Netflix](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/netflix.svg) ![Image 27: Red Bull](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/social-proof/red-bull.svg) ## Use cases ### **Customer Satisfaction** ![Image 28: NPS](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL25wcy5wbmc=/nps.png?w=40&t=1) * Build comprehensive customer surveys to understand how satisfied your customers are * Analyze customer data to figure out what your business needs to improve [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **Customer Effort Score** ![Image 29: Customer Effort Score](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL2VmZm9ydC5wbmc=/effort.png?w=40&t=1) * Measure how easy or difficult your product is to use by polling your customers through custom forms * Apply what you learn to create a more intuitive experience for your customers [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **Customer Service Feedback** ![Image 30: Customer Service Feedback](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL2ZlZWRiYWNrLnBuZw==/feedback.png?w=40&t=1) * Allow customers to submit customer service feedback easily * Assess and solve customer problems faster [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **Event Feedback** ![Image 31: Event Feedback](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL2V2ZW50LnBuZw==/event.png?w=40&t=1) * Evaluate attendees’ overall satisfaction with your event through custom questions * Collect attendee comments and suggestions to improve your next event [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **Product Feedback** ![Image 32: Product Feedback](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL3Byb2R1Y3QucG5n/product.png?w=40&t=1) * Track and organize all team data from a single platform * Manage user access and team permissions with your admin console * Create teams for different departments and projects [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **Customer Engagement** ![Image 33: Customer Engagement](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL2VuZ2FnZW1lbnQucG5n/engagement.png?w=40&t=1) * Interact thoughtfully with your customers by creating quizzes, polls, and engagement surveys * Share and embed your feedback forms in your website or portal for easy customer access [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ### **NPS** ![Image 34: NPS](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jdXN0b21lci1leHBlcmllbmNlL25wcy5wbmc=/nps.png?w=40&t=1) * Measure brand loyalty and how likely your customers are to return * Learn about how your customers feel after purchasing or using your services or products [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ## How Jotform supports organizations of all sizes: Automate, collaborate and scale with Jotform Enterprise. It’s a solution enables data driven decisions without compromising security. ![Image 35: Scale Team Collaboration](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/scale.svg) **Scale Team Collaboration** Create a **shared workspace** to boost team collaboration. Work together to build and manage forms, tables, reports, and apps. Use Jotform **Enterprise admin console** to set different roles and permissions so you can stay in control of your workspace. ![Image 36: Utilities](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/boost.svg) **Boost Productivity** With **100+ integrations** available, your organization’s favorite tools are just a click away. Use **productivity tools,** or **collect payments** with Stripe, Square, and PayPal. You can also create your own widgets from scratch or modify an existing widget by using our API. ![Image 37: Versatile Workspace](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/versatile.svg) **Versatile Workspace** Create **automated approval flows** that work for your specific tasks and projects. **Generate visual reports** to analyze team performance and **monitor project progress.** Send customized reminder emails and notifications to ensure deadlines are met. ![Image 38: White Labeling](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/white-label.svg) **White Labeling** Use **your own domain** name to give your forms and apps a more personal touch that aligns with your brand voice and showcase your company identity. Without coding, add your organization’s logo to forms, emails, and more. You can fully customize your online forms to **match your branding,** and create custom URLs. ![Image 39: Secure Data Protection](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/secure.svg) **Secure Data Protection** Jotform Enterprise stores your data in dedicated databases, encrypted by **256-bit SSL**, and all payment transactions meet **PCI DSS Level I**. You can also request to be provisioned in a **SOC 2 Type II-** and **HIPAA-certified** environment. Jotform Enterprise also supports **single sign-on** (SSO) providers. ![Image 40: Dedicated Support](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/common/benefits/dedicated.svg) **Dedicated Support** Get the customer support you need with your own dedicated support team. From tech support to general questions about your account, we’ve got you covered. **Schedule a meeting** with one of our professionals to walk through a solution — anytime you need. ![Image 41: Integrations](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jb21tb24vaW50ZWdyYXRpb25zLXJpZ2h0LnBuZw==/integrations-right.png?w=40&t=1) ## 100+ powerful integrations ![Image 42: Integrations](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jb21tb24vaW50ZWdyYXRpb25zLXJpZ2h0LnBuZw==/integrations-right.png?w=40&t=1) Integrate with hundreds of popular web applications to deliver seamless customer experiences. [Contact Sales](https://www.jotform.com/enterprise/customer-experience/?jfNext=1#header-form) ![Image 43: HIPAA](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/HIPAA.svg) ![Image 44: SOC](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/SOC.svg) ![Image 45: GDPR](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/GDPR.svg) ![Image 46: PCI](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/PCI.svg) ![Image 47: CCPA](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/CCPA.svg) ![Image 48: 256-bit](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/safety-section/256-bit.svg) ## Keep your data safe and secure ![Image 49: Keep your data safe and secure](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9lbnRlcnByaXNlL2hlcm8ucG5n/hero.png?w=40&t=1)