User Guide

How to Edit/Delete Sender Emails on SMTP Settings

Last Update: March 17, 2016

If you have added your own SMTP settings for a Custom Sender Email in your email notifications, here's how you can manage them.


1. Click the User Icon found on the top navigation menu.

2. Click "Account" to open the Account Settings page


3. Select "Settings" tab and navigate to "Sender Emails". Click "Edit" link


4. Hover to the Email Address and click "X" button to delete and confirm the deletion. Otherwise, click the "Pencil" button to edit the STMP details:



If you have questions, please feel free to post it below.

9 Comments...

  • amine

    rabab-201180@live.fr

  • aymen

    abidatt67@gmail.com

  • russalott

    This does not appear to function at this time?

  • saracaylorSMA

    I accidently deleted the default email (which was my profile email) and I do not know how to undo this mistake. Please advise.

  • ETTINTL

    In agreement that this does not appear to function for previously added email addresses, the edit option is only available on newly-added email addresses. Our older email addresses only have the delete option, no 'edit' function.

  • nanush

    I've followed both procedures but am still receiving the error message
    There was an error on your SMTP configuration....
    I have even re embedded my form


    Help

  • Jason Wynngard

    What I really want to know is how to remove the ability of a rude sender. So that s/he is unable to send further comments to my Jotform.

  • Ryan

    I have lost my contacts out of data and now it doesn't even look like that app

  • riverao

    I did the same and still it is not working correctly.

Send Comment