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How to Integrate JotForm with Box

How to Integrate JotForm with Box

Box is a simple and secure file sharing platform used by 150,000 businesses. It is great for storing files online, secure file sharing, mobile content management, project collaboration and document management.

JotForm integrates with Box. If you want to send your form submissions and files to Box, please follow the steps below:

1. Click SETTINGS at the top, INTEGRATIONS on the left, search for BOX then select it.

2. You will be asked to authenticate your Box account. Simply click the AUTHENTICATE button to proceed.

3. Login to your Box account and click the Grant access to Box button.

4. After authentication, you will have to create your Box Folder. You have the option to select defaults or use custom folder name in the following.

- Box root folder name

- Submission folder name

For default folder names, you will get this:

For field-based folder names, you will have to click the pencil icon to select the field:

You have to click the Apply button save the selection. Note that you can also add the submission date before the submission folder name. Simply check the option if you want to add it.

For user defined folder names, you just need to click the second box and put your custom folder name. For example:

5. Now, simply click the COMPLETE INTEGRATION button to save.

6. The integration is now ready. Simply click "Finish" button to complete it.

That's it! If you need some help, please let us know by posting a comment below or head on to our Support Forum.

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  • wheatoncollege

    Can I feed the data into a spreadsheet on Box instead of having the PDFs go there?

  • umkclawlibrary

    Why is JotForm Box integration is not HIPAA compliant? I keep getting an error when I try to convert my forms to HIPA compliant forms.

  • kclements_SANDOW


    I have a couple forms set up currently, that are authenticated with our BOX account.
    However, one form in particular is only passing a PDF of the submission to BOX and not including the attachment files. (jpeg, etc.)
    I've tried all the steps indicated for other troubleshooting topics, removing the connection and re-authenticating, signing out of both my JotForm account and BOX, etc.
    Do you have any other ideas as to why some of the forms would work as expected but this one is not?

    Thank you in advance,


  • VoiceDigital

    Tried this, but nothing ends up in box, both if I specify an existing folder or a non existing one (assuming it would be created?).

    Adding the integration itself works fine, just nothing ending up in box post-submission. Form ID with this issue: 200274245781352

  • VincentLi

    Nice ! Metadata description is missing though :-)

  • Jean-Pierre Labuschagne

    Is it possible to capture form responses solely on Box? The response must not be captured anywhere outside of the integrated box account.

  • crossland

    How can this be saved into an existing file in Box?

  • jakewhite

    I'm using an enterprise account at I'm logged in, but the result after i click 'authenticate' is an error message that authentication failed. I'm also only granted permissions to the account as the co-owner of one folder off the root. What can I do to get this integration to work?

  • wdconstantine

    I followed the above steps to integrate Box, however I cant find the folder JotForm created for me in my Box account?

  • kchung10

    How do I save the files to a nested folder. (e.g., Box > folder A > folder B > Auto)