How to Integrate PayPal Business with Jotform

February 19, 2024

Jotform’s PayPal Business integration makes it easy for you to expand your business to different parts of the world and meet the needs of 21st-century buyers who rely on digital wallets and other payment methods to make purchases. 

The integration with the PayPal Commerce Platform, listed as PayPal Business in Jotform’s Form Builder, gives you control over how customers purchase your products or services. Meanwhile, Jotform’s online order forms, payment forms, and credit card forms can help you maintain a professional checkout experience.

With Jotform’s PayPal Business integration, you can:

  • Grow your business and tap into new markets
  • Let customers decide how they want to pay
  • Collect payments securely

Since PayPal can accept payments in up to 25 different currencies, Jotform’s PayPal Business integration enables you to access more than 200 markets worldwide. 

PayPal Commerce Platform also supports all credit cards and major payment methods, including PayPal and PayPal Credit. You can even use a number of money transfer apps in various countries, such as Venmo in the United States and iDEAL and Sofort in some European Union countries. 

PayPal Commerce Platform complies with PSD2 regulation requirements in EU countries by using 3D Secure 2.0 to authenticate card payments. 

Note

You must have a PayPal business account to use the PayPal Business integration and collect money through your Jotform payment forms.

See also:

Adding & Setting up PayPal Business in the Form

Adding payment integration in the Form Builder is standard for all payment gateways, which means PayPal Business steps are the same. Here’s how:

  1. In the Form Builder, click the Add Form Element button.
  2. Go to the Payments tab.
  3. Search and click PayPal Business from the list. You can also drag/drop it to add.
PayPal Business added in the form through Jotform Form Builder
  1. In the Payment Settings, select Mode first. This is important as it determines the type of PayPal account you’ll use. Live means your registered PayPal Business account, and Test means your Sandbox PayPal account.
  2. Next, click the Connect button. You will be required to log in to your PayPal Business account. Ensure to allow permissions when prompted. Once you’re connected, the button will display as Connected.
Connect button and Mode dropdown in the PayPal Business settings of the Jotform Form Builder
  1. Set up the other options accordingly:
    • Currency — PayPal Business supports multiple currencies. You can find the list at PayPal Supported Currencies.
    • Payment Type — With PayPal Business, you can choose to Sell Products, Sell Subscriptions, allow User Defined Amounts, or Collect Donations.
    • Payment Method — You can opt to show either a Debit/Credit Card or PayPal or both. Based on your or the buyers location, Alternative Payment Methods are also supported. Scroll below for the details.
Currency, Payment Type dropdowns and Payment Method toggle in PayPal Business Settings of the Jotform Form Builder

Pro Tip

You can open the Payment Settings by clicking the Wand Icon from the Payment Element.

  1. Optionally, you can also set up the Additional Gateway Settings. See below for the details.
  2. Once everything is set up from the Payment Settings, click the Continue button at the bottom to add your products or subscriptions. If you have chosen User Defined Amount or Collect Donation options, click the Save button to complete the integration.

See also:


Additional Gateway Settings

Under the Additional Gateway Settings, use the Yes/No toggle switches to indicate whether you want to:

  • Charge Customer Later.
  • Select a specific Billing Address.
  • Enable customers to click on an image and preview it.
  • Display the total price for an online order on your form.
  • Allow customers to buy multiple products from your online store.
  • Use decimal points for prices. If you want decimal points to be used for prices, use the Decimal Separator field to indicate whether a period or comma should be used. 
  • Customize PayPal Smart Payment Buttons style.
  • Show Pay Later messaging.
Additional Gateway Settings of the PayPal Business settings

Alternative Payment Methods

PayPal Business supports Alternative Payment Methods. You can see the full list on PayPal’s developer page. For example, if you or your customers visit your form from the Netherlands, PayPal buttons are displayed below:

How to Integrate PayPal Business with Jotform Image-1

There may be a difference between the PayPal buttons you see in the Form Builder and what your users see on their screen. For example, if you built your form in the Netherlands, you’ll see the builder screen above, but if your form user is in Belgium, they’ll see the screen below.

How to Integrate PayPal Business with Jotform Image-2

Venmo is supported by PayPal Business. Users in the United States can pay via Venmo.

How to Integrate PayPal Business with Jotform Image-3

Buyer experiences for mobile and desktop web browsers are listed below:

Mobile experience:

  • Buyer taps the Venmo button and their mobile device switches to the Venmo app.
  • Buyer completes the payment review on the Venmo app.
  • Buyer is routed back to your form to complete the payment.
This is what the buyer needs to do to pay via Venmo on mobile devices

This is what the buyer needs to do to pay via Venmo on mobile devices: 

  • Buyer should use their mobile phone for checkout. 
  • Venmo app should be installed on the buyer’s mobile phone. 
  • The above is enough for Android users. For iPhone users, Safari should be checked from “Connected Browsers” from Venmo’s settings.
How to Integrate PayPal Business with Jotform Image-4

Desktop web browsers experience: Your buyers scan a QR code using their Venmo app to authorize and complete the payment.

  • Buyer clicks the Venmo button on the desktop to generate the QR code.
  • Buyer scans the QR code from the Venmo app on a mobile device.
  • Buyer completes the payment review on the Venmo app.
  • Buyer is routed back to your form to complete the payment.
Additional Gateway Settings

How is the PayPal Business integration working for you? Let us know in the comments below so we can help you iron out any wrinkles in your workflow.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

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