If you run an IT department or any business’ customer service department, improve the way you respond to requests with Jotform’s free online Customer Service Request Approval Process Template! Once a customer fills out your contact form with their query, it will be sent straight to your custom support team who will deny the request or forward it onto someone who can fix the problem. The technician will then look at the request and decide how to address it.
Customize this template to match your company by adding conditional branching, sending emails to customers, updating approval flow members to match your team, setting expiration dates on requests, and more in just a few clicks with our drag-and-drop builder. As the owner, you will be able to monitor the progress of every customer request, and participants will be free to approve or deny them on any device. Save time with a seamless Customer Service Request Approval Process Template for your business.