User Guide

Whitelisting JotMails IP Addresses

Last Update: February 6, 2017

Please contact with your email provider and request them to add JotForm's IP addresses to their whitelist. 

It is also a good idea to add noreply@jotform.com and noreply@formresponse.com to your contacts lists and whitelist our common domain names you see on this user guide below.

JOTFORM IP LIST:

23.227.181.22
23.227.181.27
23.227.181.28
23.227.181.29
209.126.123.104
209.126.123.105
209.126.123.106
209.126.119.154
209.126.119.0/20
64.247.128.0/18
129.121.0.0/16
152.160.0.0/16
65.75.128.0/18



JOTFORM DEFAULT EMAIL LIST:

noreply@jotform.com
noreply@formresponse.com
noreply@jotmail.com


JOTFORM SENDER DOMAINS LIST:

jotform.com
formresponse.com
jotservers.com
jotmails.com
jotform.net
amazonses.com
email.amazonses.com
*.smtp-out.amazonses.com
s3.amazonaws.com  



If you're still having problems about emails, please do not hesitate to contact us.

22 Comments...

  • littlesprouts

    Thank you! I will try that. I will contact my isp and give them these IPs

     
  • kpanish1

    I am not receiving my email notifications. And I do not understand the instructions about white listing. My provider is mac.com and optonline.net.

     
  • maria -mierlea

    tengo muchas amigas y me gusta ablar con ellas

     
  • medoghuneim

    haloo ... dear friend .. i am not receiving any things on my email .... no notifications .. why?????

     
  • Book of Charms

    Hello, I have a question :)
    When i first made the form i didn't put "email alerts" but now i did.
    My question is : how can I retrieve the already sent form that I didn't receive?
    Thank u very much.
    Good Day :)

     
  • Book of Charms

    I found it :)
    My apologies for the inconvenient :)

     
  • HydeParkArtForms

    I have not been receiving forms that are filled out, and just now forwarded them through jot form, but they have not arrived either. what the heck is going on, I've received close to 100 forms already, this is really annoying that it would stop now.

     
  • AnfitrionasPeru


    190.43.55.241

     
  • guest_30023187866051

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.


    why ?

     
  • earthdaysf

    Add us to your Contacts List:
    Jotmails.com
    Amazonses.com

    These cannot be added to the contact list, because they are not email addresses.

    What should i do?

    Thanks

     
  • marcusantebi

    Hi,

    This happened with one of my email accounts and there was something you were able to do on your end to get them not to bounce.

    Can you please do that again for the email address: ben@juicepress.com?

    Thank you!

     
  • murphy36

    Hi,

    Please help me asap. My Client is in the taxi business, people are booking from their mobile web on which i put the jot form. they are not recieving the booking notifications but I am . They have a different email service provider , I have given them all th IP addresses on this page to be white listed and tried to make the booking they still did not get the booking . The email provider is afraid that they might be blacklisted if this continues to happen. What is your advice , how can I get around this problem? I need help ASAP.

     
  • dstart

    I need all of the IP addresses attributed to these addresses: noreply@jotform.com
    noreply@formresponse.com


    JOTFORM MAILSERVER DOMAINS LIST:

    us-app2.jotservers.com
    jotservers.com
    jotmails.com
    jotform.com
    amazonses.com
    email.amazonses.com
    jotform.co
    secure.jotform.co
    s3.amazonaws.com
    static-interlogyllc.netdna-ssl.com

    Please help!!! My IT team can't help us get our emails through if we do not get these IP addresses.

     
  • walaa84

    how can I do this?
    sorry.... I do not understand what shall i do exactly

     
  • Wiltrina

    I have no clue as to what I'm supposed to be doing to fix the issue. Please help

     
  • Eric Williams

    This list is no longer current. Please update with a current list of IP addresses that we need to add to the white list:

    Recently I had to add:
    52.20.192.209

    This was not part of any of your lists.

     
  • 3050forms

    What is the latest list? Is there a dedicated support article for office 365?

     
  • PacificOffice

    Please update this list. It is not accurate and causing bounces which sucks when combined with your "bounce list"

     
  • wasim sikder

    Good way

     
  • stonehillcollege

    Hello,

    Is this the most recent IP Address list?

    Thank you very much.

     
  • netcent

    Huh? No one in their right mind would whitelist this list!

    Whitelist all of amazonaws as a sender? Really?

    Class Bs and Cs you don't even own or control?

    Do you have any idea how many attacks and how much spam comes from some of these ranges?

    I don't know who came up with this but you've just made the decision of renewing very easy.

     
  • Judy Boles

    I am not getting JotForm notifications on my Comcast email. How can this be fixed?

     

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