Whitelisting JotMails IP Addresses

Last Update: February 6, 2017

Please contact with your email provider and request them to add JotForm's IP addresses to their whitelist. 

It is also a good idea to add noreply@jotform.com and noreply@formresponse.com to your contacts lists and whitelist our common domain names you see on this user guide below.

JOTFORM IP LIST:

23.227.181.22
23.227.181.27
23.227.181.28
23.227.181.29
209.126.123.104
209.126.123.105
209.126.123.106
209.126.119.154
209.126.119.0/20
64.247.128.0/18
129.121.0.0/16
152.160.0.0/16
65.75.128.0/18



JOTFORM DEFAULT EMAIL LIST:

noreply@jotform.com
noreply@formresponse.com
noreply@jotmail.com


JOTFORM SENDER DOMAINS LIST:

jotform.com
formresponse.com
jotservers.com
jotmails.com
jotform.net
amazonses.com
email.amazonses.com
*.smtp-out.amazonses.com
s3.amazonaws.com  



If you're still having problems about emails, please do not hesitate to contact us.


22 Comments...


   
littlesprouts (April 12, 2012 at 04:26 PM)

Thank you! I will try that. I will contact my isp and give them these IPs


   
kpanish1 (May 07, 2012 at 12:16 AM)

I am not receiving my email notifications. And I do not understand the instructions about white listing. My provider is mac.com and optonline.net.

View Answer


   
maria -mierlea (May 15, 2012 at 04:48 PM)

tengo muchas amigas y me gusta ablar con ellas


   
medoghuneim (June 11, 2012 at 04:09 AM)

haloo ... dear friend .. i am not receiving any things on my email .... no notifications .. why?????

View Answer


   
Book of Charms (June 26, 2012 at 04:56 AM)

Hello, I have a question :)
When i first made the form i didn't put "email alerts" but now i did.
My question is : how can I retrieve the already sent form that I didn't receive?
Thank u very much.
Good Day :)


   
Book of Charms (June 26, 2012 at 05:28 AM)

I found it :)
My apologies for the inconvenient :)


   
HydeParkArtForms (July 11, 2012 at 07:33 PM)

I have not been receiving forms that are filled out, and just now forwarded them through jot form, but they have not arrived either. what the heck is going on, I've received close to 100 forms already, this is really annoying that it would stop now.

View Answer


   
AnfitrionasPeru (September 10, 2012 at 04:58 PM)


190.43.55.241


   
guest_30023187866051 (January 03, 2013 at 08:46 AM)

Due to terms of use violation, your account has been suspended.
It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.


why ?

View Answer


   
earthdaysf (March 02, 2013 at 10:59 PM)

Add us to your Contacts List:
Jotmails.com
Amazonses.com

These cannot be added to the contact list, because they are not email addresses.

What should i do?

Thanks


   
marcusantebi (March 04, 2013 at 10:52 AM)

Hi,

This happened with one of my email accounts and there was something you were able to do on your end to get them not to bounce.

Can you please do that again for the email address: ben@juicepress.com?

Thank you!

View Answer


   
murphy36 (September 20, 2013 at 07:19 AM)

Hi,

Please help me asap. My Client is in the taxi business, people are booking from their mobile web on which i put the jot form. they are not recieving the booking notifications but I am . They have a different email service provider , I have given them all th IP addresses on this page to be white listed and tried to make the booking they still did not get the booking . The email provider is afraid that they might be blacklisted if this continues to happen. What is your advice , how can I get around this problem? I need help ASAP.

View Answer


   
dstart (August 14, 2014 at 12:30 PM)

I need all of the IP addresses attributed to these addresses: noreply@jotform.com
noreply@formresponse.com


JOTFORM MAILSERVER DOMAINS LIST:

us-app2.jotservers.com
jotservers.com
jotmails.com
jotform.com
amazonses.com
email.amazonses.com
jotform.co
secure.jotform.co
s3.amazonaws.com
static-interlogyllc.netdna-ssl.com

Please help!!! My IT team can't help us get our emails through if we do not get these IP addresses.

View Answer


   
walaa84 (January 21, 2015 at 02:38 PM)

how can I do this?
sorry.... I do not understand what shall i do exactly

View Answer


   
Wiltrina (February 26, 2015 at 01:49 PM)

I have no clue as to what I'm supposed to be doing to fix the issue. Please help

View Answer


   
Eric Williams (August 27, 2015 at 03:20 PM)

This list is no longer current. Please update with a current list of IP addresses that we need to add to the white list:

Recently I had to add:
52.20.192.209

This was not part of any of your lists.

View Answer


   
3050forms (September 16, 2015 at 05:06 PM)

What is the latest list? Is there a dedicated support article for office 365?

View Answer


   
PacificOffice (September 21, 2016 at 12:37 PM)

Please update this list. It is not accurate and causing bounces which sucks when combined with your "bounce list"

View Answer


   
wasim sikder (October 21, 2016 at 09:31 AM)

Good way


   
stonehillcollege (January 11, 2017 at 11:52 AM)

Hello,

Is this the most recent IP Address list?

Thank you very much.

View Answer


   
netcent (March 23, 2017 at 05:08 PM)

Huh? No one in their right mind would whitelist this list!

Whitelist all of amazonaws as a sender? Really?

Class Bs and Cs you don't even own or control?

Do you have any idea how many attacks and how much spam comes from some of these ranges?

I don't know who came up with this but you've just made the decision of renewing very easy.

View Answer


   
Judy Boles (June 23, 2017 at 02:05 PM)

I am not getting JotForm notifications on my Comcast email. How can this be fixed?

View Answer


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