How to Prevent Emails from Landing in Gmail's Spam Folder

May 25, 2023

Email spam filters can be unpredictable. Sometimes they get it right, sometimes they don’t. One way to prevent Jotform emails from landing in your spam folder is to add noreply@jotform.com to your Contacts. But sometimes that’s not enough, especially when your inbox is constantly flooded with new email alerts.

You can make sure you don’t miss important messages in Gmail by adding email filters. Email filters will ensure specific emails land in your inbox based on a certain email address or keyword of your choice.

How to Set a Gmail Spam Filter

  1. Log into your Gmail account and select the gear icon at the upper-right corner.
  2. In Quick settings, select See all settings.
Steps to access all settings in Gmail
  1. On the next page, go to Filters and Blocked Addresses at the top, then select Create a new filter.
Steps to create a new filter in Gmail
  1. Next, enter noreply@jotform.com in the From field, then select Create filter at the bottom.
Steps to create From address filter in Gmail
  1. Now, turn on Never send it to Spam and Also apply filter to matching conversations.
  2. Select Create filter at the bottom to complete the setup.
The filter configuration dialog in Gmail

This filter should send all emails coming from noreply@jotform.com to your Inbox and never to your Spam folder. It may help to add noreply@formresponse.com in your filter too. To learn more, see how to create rules to filter your emails.

Now that you’ve created a filter, you can set it to automatically apply a specific label so you can view all your filtered emails together. Check out our blog post to learn how to label emails in Gmail.

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