Preventing emails from landing in Gmail’s spam folder ensures that important submission alerts are not missed. This guide shows how to create a custom filter to prevent Jotform emails from being incorrectly classified as spam.
To prevent Jotform emails from landing in Gmail’s spam folder
- Log in to your Gmail account and select the gear icon in the upper-right corner.
- In Quick settings, select See all settings.
- On the next page, go to Filters and Blocked Addresses at the top, then select Create a new filter.
- Enter noreply@jotform.com in the From field, then select Create filter at the bottom.
- Turn on Never send it to Spam and Also apply filter to matching conversations.
- Select Create filter at the bottom to complete the setup.
You can also apply a specific label to the filtered emails. See how to label emails in Gmail to learn more. Once configured, the filter should send all emails from noreply@jotform.com to your Inbox and never to your Spam folder. Adding noreply@jotform.com to your Contact can also help. For better results, create the same setup for the noreply@formresponse.com email address.
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19 Comments:
52 days ago
I have the same problem as Mike Feretti (What about if you are doing a submission form and those filling it out are using a gmail address and not getting the emails. We cant tell every person filling out the form to filter update their spam?)
I am organizing an event and for the people that sign up that have a gmail address, I am getting a notice that the "confirmation" emails were undeliverable. This is a giant problem if I am selling a ticket or processing a payment - they are not getting their receipts!
More than a year ago
I have missed so many potential bookings due to this happening but to my replies to customers, rather than Jotform to me. I have a note at the bottom of my form telling people to check their spam and junk, although I don’t think everyone reads it. I also try and chase people after a week or two in a separate email chain to see if they received my reply, which is really inconvenient and extra work (which is the whole point of having a booking form) and a lot of the time I’ve missed my opportunity to book them in. It also seems to be happening more and more regularly, it makes me look unprofessional and if I can’t fix this I’ll have to stop using Jotform as. i know a lot of my peers already have - any advice greatly appreciated.
More than a year ago
What about if you are doing a submission form and those filling it out are using a gmail address and not getting the emails. We cant tell every person filling out the form to filter update their spam?
More than a year ago
My emails jump from INBOX to SPAM. After reporting NOT SPAM, goes back into SPAM
More than a year ago
Thanks for checking into this matter for me
More than a year ago
I am not receiving messages from jotform and they are not going into Spam, either. How can I correct this problem?
More than a year ago
Awesome! I've been looking for this info for a while and it's so easy.
It was really affecting my business negatively, and you've helped greatly, well done! Tom
More than a year ago
HI. I have been targeted also via a range of spam emails which seek to mimic my e-mail address. It is not feasible for me to resolve by building a filter on a specific e-mail as it changes everyday with gobbledygook within the name. What I really need is to be able to filter on something like this: "only (Wscottman717*@*.com)". I spend hours weekly trying to delete these out of my inbox. Thank you for any of your advice.
More than a year ago
Where is says
Has the words
type in
is:spam
Click Create Filter.
It will ask if you are sure because it is not recommended. Click Ok.
Then select Never Sent it to Spam.
All FUTURE mail will go to inbox.
More than a year ago
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More than a year ago
The Top Reason's Emails Are Flagged as Spam. Elements of the Email. If you find an email in your junk folder that shouldn't be there it very well could be because the individual email triggered one of these common triggers: ... There are too many attachments in the email.
More than a year ago
Hi
I have just signed up, however the site Sait there was a 50% discount if I type rent round 13. The discount hasn't been applied. Please advise
More than a year ago
I have a cricket blog and Adsense enable, i want to ask ,,can you provide me any tutorial video for creating forum templated from scratch, thanks
More than a year ago
Hallo
unfortunately what you explain above is what I did by intuition, and it doesn't work, all my client's emails keep on landing in the spam folder, there noooooo way
More than a year ago
I continually receive numerous emails of spurious content. Hopefully with this process of filtering such, I may be able to find less content in
the spam folder. Thankyou...
More than a year ago
I am getting numerous emails in my Spam folder. I have tried to unsubcribe, (which I have not subscribed in the first place) to these unwanted mailings. How can I keep from receiving them? I delete them and the mailings keep showing up. Thanks for your help.
More than a year ago
well done! Thank you! this is very well written and super useful.
More than a year ago
very use full note and video
More than a year ago
I am facing issue when I try to upload my photo it uploads on that time but automatically deleted after some time please guide me why?