It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed for some reason.
To view your EMAIL HISTORY LOGS, please follow the steps below:
1. First, make sure you’re logged in. On the MY FORMS page, click the AVATAR at the top right hand corner, then the GEAR icon.
2. Click HISTORY on the left nav and make sure to filter actions by EMAILS.
In the page, you’ll find the FORM ID. You can click on the small ARROW to view the status and the details of the email in a new window.
That’s it! If you noticed that the email status is FAILED, we advise checking your form notification email and make sure that your Sender Details like SENDER NAME and SENDER EMAIL are properly configured.
For further information about email issues or problems, please check this guide: How to Prevent Email Bouncing Related Issues
If you have any questions, please post it in the comment section below or to our Support Forum.