It is important to know what is the status of your form email so we have added a great tool for you to check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipients’ email address or has failed for some reason.
To view your email history logs, please follow the steps below:
- Hover on your avatar at the top right-hand corner.
- Click Settings to open the Settings page.
- Go to the History tab.
- Set your desired date range.
- Filter the actions by Emails.
The filter will show email-related records with the timestamp, recipient email, and form ID. You can click the “new window” icon…
to view the status and the details of the email in a new window.
That’s it! If you noticed that the email status is Failed, we advise checking your form notification email, make sure that your sender details like Sender Name and Sender Email are properly configured.
For further information about email issues or problems, please check this guide: How to Prevent Email Bouncing Related Issues
If you have any questions, please post them in the comment section below or to our Support Forum.
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6 Comments:
Can you please send me a copy of my mails from 6/29/2022 I never received the mail
I need my all emails for the last nine months please
Thank you for this feature - how do a resend an auto-response email?
i would like to down load my email addreses hisstory
That is a nice feature. Top.
Let me know, if mail attachments can also be checked somehow. It happens that my users have posted that they did not receive the correct PDF or no PDF at all in the attachment.
I need documents from Ron sent to me on July 27 or 28th 2021 I paid for this its a very important documents I need before the end of this month it is crucial I retrieve this document I had it and it's been removed from my email and files please help THIS DOCUMENT IS VERY IMPORTANT PLEASE FIX THIS MATTER AND SEND ME MY DOCUMENT BACK TO ME