How to View Your Form Email Logs

August 31, 2023

You can check your forms’ email delivery status and other information on your Account History page.

To view your email logs

  1. Go to Account History to see your account’s activities.
  2. Open the date filter in the upper-right corner of the table, then choose your desired period in the date picker.
An arrow pointing to the date filter on the Account History page

You can either use the presets on the right or select custom dates using the calendar.

  1. Next to the date filter, set the action filter to “Emails.”
An arrow pointing to the action filter, set to Email, on the Account History page

The table should now show the email logs from your forms with timestamps, delivery status, recipients, and form IDs. To view the details of an entry, select the new window icon.

The new window icon of an email log entry on the Account History page

From there, you can open Details in the upper-right corner to view more information about the email.

Email log details
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