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How to transfer or share forms and data with another account

How to transfer or share forms and data with another account

A common issue that some might not realize that it is actually very simple to move your forms and data from one JotForm account to another. 


This guide here is designed to teach you how to do this in a very simple and effortless way so lets get started!

There are 2 Easy Ways for you to learn how to Move or Transfer your Forms and Data so we will tell you about each of the three methods below.

Option #1 - Let Us Do it for You

This is fastest and easiest way to Move or Transfer your Form(s) is to allow us to move them for you. We can move One Form or even All Forms. It can be done in an instant and it also includes your Form Submission Data.

(1) Simply Open a New Thread in our Forum telling us you need to Move your Form(s).

(2) Provide us with your Username the Form(s) are on.

(3) Tell us the Name(s) or Provide us with Links to the Form(s) you need us to Move.

(4) Tell us the Username of the Account that you want your Form(s) and Data Transferred.

(5) Once this is completed we will then respond to you to confirm it.



UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

If you would like to have additional users added to your account, please check out JotForm Enterprise.

JotForm Enterprise



Please see https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User to get a better understanding of Sub-Accounts and Sub-Account Owners.

(1) Make sure your Second Account is set up as a Sub-Account or vice versa.

(2) Log into your First Account with the Form(s) you want to Move.

(3) Next, Go to the My Forms page.

(4) On the left-hand side of your screen,  you will see on the left a visible folder labeled Form(s) "Shared with You".


(5) While on your My Forms page with the Forms "Shared with You" displayed you can now Drag'N'Drop your Form(s) from the My Forms list to the right and drag them to the Folder on the left under the Shared with You.


(6) Your screen should then go dark and you will receive a Warning Notice asking if you wish to proceed with "Transferring Ownership of your Form(s)" and click "Continue". It will warn you that it is Not Reversible but that just means that you cannot transfer it back from the same account you just sent it from.



If you are unsure or still need help just let us know in the comments section below and we can gladly check and help you with this more.



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8 Comments...

  • Angelica

    Hi there ! Is there a guide to migrate from Jotform to Kindlink that you could provide please ? That would be awesome 👏🏽, thank you ! Regards , Angelica

  • aprilmidnight

    This doesn't appear to work. I click and try to drag the forms on the new owner's side, and I just get a 'no' icon (circle with the slash through the middle). The new owner is a sub account of my account, and I can see the forms on his side in a shared folder, but I can't move them. Please advise. Thank you.

  • Jacuqeline123

    My colleague, Monica Black, (user account name: monblack) has tried to make me a sub-user and share files with me.192.168.1.1

  • Jacuqeline123

    Thanks for answering, I also have the same question so I enter in here to watch the guide and answer.

  • PMCMediaGroup

    If the main account holder of the form that was shared with my account deletes the form on their side would it also delete it on my side too? If I clones that form would it delete the clone too if he deleted that form?

  • mazkamal

    I want the data of the form to be send to my mail.
    All the data, pictures and doc file. Is it possible? if yes then please guide me how?

  • dakotahorizons

    We currently have a sub account for that we use that we also pay for. It seems like everywhere sub accounts are only supposed to be free.

  • meenapuar

    Hi there,

    My colleague, Monica Black, (user account name: monblack) has tried to make me a sub-user and share files with me.

    I have followed the advice on the FAQ however when I go to 'my forms' there is no 'shared with me' option in the sidebar.

    Please could you advise?

    Kind regards,
    Meena