How to Disable the Submit Button Using Conditional Logic in Card Form

With conditional logic, you can control when the Submit button becomes active on your Card Form. This makes it easy to guide users and prevent incomplete or incorrect submissions. For example, you can keep the Submit button disabled until required fields are filled out or specific conditions—like meeting an age requirement—are met. It’s a simple way to add helpful guardrails and ensure you receive accurate, valid responses every time.

Disabling Submit Button Using Conditional Logic

Whether you need users to choose an option, fill out a required field, or agree to your terms, conditionally disabling the Submit button helps guide them every step of the way. It ensures your form can only be submitted once everything is properly completed, saving you from incomplete or invalid responses. You can set it up like this:

1. On your Workspace page, click on Type at the top and in the Dropdown menu that opens, uncheck the boxes next to all the assets except Forms, so only they’ll be shown on the page.

2. Now, hover your mouse over the form you want to manage, and click on Edit Form on the right side of the page.

3. Next, in Form Builder, in the orange navigation bar at the top of the page, click on Settings.
4. In the menu on the left side of the page, click on Conditions.
5. Then, in the New Condition menu, click on Enable/Require/Mask Field.

6. Now, configure your condition rules, and then set Do to Disable Submit.
7. Once done, click on Save.

You’re all set. Now, if a user doesn’t meet the condition you’ve configured, here’s how it will appear on their end:

In this example, the condition is set up like this:

When users see an error message triggered by a condition, they get instant feedback, helping them correct what’s missing and improving their experience.