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How to Password Protect a Form

How to Password Protect a Form

There are certain situations when you don't want your form to be available for everyone. Some use cases are:

🔘 Early-bird access for selected customers

🔘 Limited time offer discounts when selling products/services

🔘 Private registration for an event

🔘 Or forms intended for internal company use only

All these things have one thing in common, you need to find a way to only allow certain users have access. And the best way to do that is to password protect your form.

The idea of password protection in general has been around for a while now. There's a chance you already password protected a folder in your PC, a ZIP archive, an app in your mobile phone, or files made in Microsoft Office. The same thought applies to JotForm. You can password protect your forms so only those who know the password can view and submit it.

Setting it up is pretty simple:

1. Go to the MY FORMS page, pick a form, then click EDIT FORM.

2. Navigate to the SETTINGS tab, click FORM SETTINGS on the left nav, then SHOW MORE OPTIONS.

3. Scroll down until you see the PASSWORD PROTECTION OPTION.

4. Tick the ENABLE PASSWORD PROTECTION checkbox.

5. Type in your password. Once you see the "Password successfully set!" text, you're done.

Here are some tips:

✅ When you tick the ENABLE PASSWORD PROTECTION, you're expected to fill out a password. If you leave the password empty, it will automatically un-tick the checkbox for you.

✅ You can toggle the visibility of the password by clicking the SHOW / HIDE icon.

✅ If you forgot the password and want to reset it, just go back to the FORM SETTINGS page and click RESET PASSWORD.

✅ Although this feature doesn't enforce a strong password, we recommend you still use one.

And here's how it will look like from the user's perspective:

When users open the form, they will be presented with a prompt to enter a password.

If users failed to enter the correct password, they will see an "Invalid password!" message.

After successfully entering the correct password, they will finally see the form.

In the event that you (as the form owner), changed the password while someone was filling out the form, users who managed to log in won't be able to submit and will see this error:

Consider this scenario - The form's initial password is "abc123" > someone used that correct password and managed to open the form > while the user is filling out the form, you changed the password midway to "def456" > even though the user is currently filling out the form, he will still be unable to submit it. Knowing this may come in handy in case you want to prevent potential respondents from submitting the form after configuring and sharing the password.

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3 Comments...

  • Bobbye

    I DO NOT HAVE ACCESS TO THE bsandmand@gmail.com account it does not exist. so I can NOT reset the password. Can you please change the email to bsandman@deervalley.com or if that is impossible can you please download the form "CIA recruiting September 23, 2019" into a pdf or an excel sheet and email it to bsandman@deervalley.com

    This is the advice i have already received but does not work for me.
    Answered by BDAVID
    The account username is "bobbye". If you have access to the email address "bsandman@gmail.com", you may reset the password as shown on this guide: https://www.jotform.com/help/579-How-to-Password-Protect-a-Form

  • GaugeRef

    I am getting a blank block after i embed

  • beardsleysj

    Thank you but when I embed in Squarespace and enter the password, it doesn't unlock the form....nothing happens at all?? Any ideas?