Get the app
Install the Jotform AI Chatbot - Live Chat from the Shopify App Store and create your auto-trained AI chatbot.
AI Chatbot
for Shopify
Automate customer support, help customers find the right products, and guide conversations toward checkout with seamless human takeover whenever needed.
Get the App — It’s Free
How to use AI Chatbot in Shopify
Embed on your store
Add your AI chatbot to any page of your Shopify store and make it easy for customers to get help.
Support customers 24/7
Be there for customers at every step, from finding the right products to tracking their orders.
How to Add a
Free AI Chatbot to Shopify
Get Started Now — It’s FreeWhy choose Jotform AI Chatbot?
Always-on support for every customer
Give customers instant answers to common questions about products, store policies, orders, shipping, and more, even when your team is offline. Keep support available around the clock so customers can get help whenever they need it.
Recommend products through conversation
Understand what customers are looking for through natural conversation, then recommend products that match their needs and preferences. Make product discovery easier and help customers move confidently from browsing to buying.
Keep supporting customers after checkout
Continue helping customers after they complete a purchase with answers about order status, shipping, tracking, returns, and other post-purchase questions. Give customers an easy way to get the information they need without waiting for support.
Turn conversations into customer insights
Understand what customers are looking for through natural conversation, then recommend products that match their needs and preferences. Make product discovery easier and help customers move confidently from browsing to buying.
More Jotform apps on Shopify
Jotform Form Builder
Create customizable contact forms, registration forms, online booking forms, pre-order forms, customer feedback forms, and more to collect the information your team needs and act on it.
Get the App — It’s Free
Jotform Product Quiz Builder
Create interactive, conversational quizzes that keep customers engaged and open up natural opportunities for upselling and cross-selling throughout the shopping experience.
Get the App — It’s FreeRequest an App
Tell us what you’re looking for and how it could help your store
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FAQ
What is AI Chatbot for Shopify?
It is an AI-powered assistant that answers shoppers’ questions on your Shopify store.
Can an AI Chatbot recommend products?
Yes. It can guide shoppers toward relevant products through conversation.
Do I need coding experience?
No. You can set up and publish an AI Chatbot without code.