AI-powered conversations
Jotform’s AI Agents can answer common questions, collect user details, and provide guidance instantly. You can train your chatbot using website content, FAQs, or documents, ensuring responses are accurate and helpful.
Looking for a way to engage visitors, collect leads, and automate support? With Jotform, you can build AI-powered chatbots, customizable forms, and automation workflows — no coding required. Collect data, schedule appointments, and manage customer conversations in one place.
Trusted by millions of users around the world, Jotform offers dozens of chatbot features and templates. See for yourself why Jotform is one of the best Tidio alternative with our comparison chart.
| FEATURES | Jotform | Tidio |
|---|---|---|
| Entry-Level Price | Tidio Free | |
| Form Connected Agent | Tidio Yes | |
| Standalone Chat | Tidio Yes | |
| Website Chatbot | Tidio Yes | |
| Phone Agent | Tidio No | |
| Voice Agent (Web Call) | Tidio No | |
| QR Code | Tidio No | |
| Mobile Agent App | Tidio Yes | |
| Email Agent | Tidio Beta Version | |
| Facebook Messenger Agent | Tidio Yes | |
| SMS Agent | Tidio No | |
| WhatsApp Agent | Tidio Yes | |
| Slack Agent | Tidio No | |
| Presentation Agent | Tidio No | |
| AI Chatbot for WordPress | Tidio Yes | |
| Zoom Agent | Tidio No | |
| Salesforce Agent | Tidio Integration | |
| Instagram Agent | Tidio Yes | |
| Clone Agents | Tidio No | |
| Agent Customization | Tidio Yes | |
| Custom Persona | Tidio Yes | |
| Manual Chat Takeover | Tidio Yes | |
| AI Agent Templates | Tidio No | |
| Train With Zendesk | Tidio Yes | |
| Questions & Answers | Tidio Yes | |
| Train With Youtube | Tidio No | |
| Train With Freshdesk | Tidio No | |
| Train With Salesforce | Tidio No | |
| Dedicated Phone Number | Tidio Only WhatsApp | |
| Send API Request | Tidio Yes | |
| Collect Signature | Tidio No | |
| Shopify Integration | Tidio Yes | |
| Teach Your Agent | Tidio No | |
| Collect Payment | Tidio No | |
| Integrations | Tidio 30+ | |
| Multilanguage | Tidio Yes | |
| Actions | Tidio Yes | |
| Tools | Tidio Yes | |
| Multiple Users | Available on Enterprise | Tidio Depends on the plan |
| White Labeling | Available on Enterprise | Tidio Depends on the plan |
| Single Sign On (SSO) | Available on Enterprise | Tidio Not Available |
| GDPR Compliance | Tidio Available | |
| PCI Compliance | Tidio Not Available | |
| Two Factor Authentication (2FA) | Tidio Available | |

Jotform’s AI Agents can answer common questions, collect user details, and provide guidance instantly. You can train your chatbot using website content, FAQs, or documents, ensuring responses are accurate and helpful.

Unlike single-purpose tools, Jotform lets you combine AI chatbots with customizable forms. Collect leads, payments, or feedback seamlessly inside your chat experience. Everything is branded to your business and fully mobile-friendly.

Every chatbot response or form submission can trigger automated workflows. Route leads to sales, forward urgent issues to support, or send confirmation emails instantly.

Link your Chatbot with the platforms you already use — no coding, no extra steps. From Gmail to Shopify, Outlook to Zendesk, your agent can schedule meetings, send updates, manage support tickets, or guide customers, all in one connected workspace.

Jotform AI Agents seamlessly interact with your audience across a wide range of channels—from your website and phone to WhatsApp, SMS, and more. Whether users want to chat via Facebook Messenger, scan a QR code, receive texts, or tap into a standalone app, your AI Agent is ready to respond.
Easily create, train, and embed AI-powered chatbots directly in WordPress—no shortcodes or coding required!

The AI Agent has been a game-changer for my business, primarily by saving me an incredible amount of time. It's like having my knowledge cloned and available 24/7, even when I'm busy or unavailable. This has freed me from the need to hire another assistant and allows me to focus on other crucial tasks.

The AI Agent of Jotform is a game-changer! It streamlines form creation, automates responses, and enhances user experience effortlessly. A must-have for efficiency and productivity!

Jotform’s AI chatbot for WordPress is an amazing addition to an already outstanding platform. My AI Agent gives clients instant answers to frequently asked questions — without having to wade through a whole list of FAQs. The agent integrates seamlessly into WordPress and the building/customizing interface is intuitive and easy to learn. I love my AI assistant, and so do my clients.

Build your own AI-powered chatbot that does more than chat which can collect data, automate workflows, connect with your favorite tools, and engage users 24-7.
Create Your Own ChatbotJotform Chatbot goes beyond live chat — it connects directly with your forms, workflows, and data tools. It can collect information, trigger approvals, process payments, and even create reports, all within one platform.