Ліміт заявок

  • dmytrenkoivan97
    Asked on 1 лютого 2024 р. о 10:50

    Добрий день. У мене не працює моя форма. Очікував що на початку нового місяця в мене знову буде ліміт у 100 заявок. Але форма не всерівно не відкривається для заповнення

    Jotform Thread 11407213 Screenshot
  • Ruan Jotform Support
    Replied on 1 лютого 2024 р. о 12:56

    Hi dmytrenkoivan97,

    Thanks for reaching out to Jotform Support. Unfortunately, our Ukrainian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Ukrainian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm really sorry that you're having difficulties with this. I've gone ahead and recalculated your limits and cleared your form caches. Can you try again to see if everything is working the way it should?

    Once we hear back from you, we'll be able to move forward with this.