Не можу зайти на платформу

Не можу зайти на платформу, хоча додаю пароль та всі дані. Скинула пароль й активувала новий, так само видає помилку.

Hi Маргарита,

Thanks for reaching out to Jotform Support. Unfortunately, our Ukrainian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Ukrainian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and it is currently suspended due to multiple sent emails. Please allow me some time to forward this to our Relevant team.

Once an update is available, we will update this thread.

Hi Маргарита, 

Thanks for patiently waiting. We have reactivated your account.

Let us know if there’s anything else we can help you with.