Help Center Widget for your website
Help visitors find answers on their own by searching your FAQs, reading quick guides, and reaching your team when they need more.
How to add a Help Center Widget
Pick how support appears
Use a floating widget for sitewide help or an embedded section for a dedicated support area.
Add the answers customers need
Create FAQs, article guides, and useful links so visitors can resolve repeat questions faster.
Embed it on Your Website
Preview the widget, copy the embed code, and place the help center where visitors need support.
Create a compact support hub for any website
Find answers in seconds
As visitors type a question, matching FAQs and guides appear right away, so they can find the answer on their own before they need to contact you.
Organize FAQs and article modals
Use FAQ content for direct support answers, then add richer article cards for guides, policies, onboarding, documentation, or other resources.
Collect requests through a contact form
Include a customizable contact form so visitors can reach you directly, with every submission delivered to your inbox. You can also send emails from your own address.
Make the help experience feel native
Choose a preset theme, customize colors, adjust corner radius, tune the launcher, and keep the experience polished on desktop and mobile.
Why Jotform Widgets stand out
Jotform’s widgets make your website more interactive and conversion-ready. From star ratings and testimonial sliders to social proof pop-ups and media embeds, you can combine tools inside your forms or landing pages to collect data, display proof, and capture leads without writing code.
Add Jotform widgets to your website with a simple embed code. Customize the widget, preview how it looks, and paste it into any page that supports custom HTML or embed blocks to all platforms, no developer required.
Use Jotform Website Widgets to collect leads, show customer feedback, display social proof, embed media, or add helpful on-page tools. Each widget helps visitors interact with your business directly from the page.
If you need help setting up, customizing, embedding, or troubleshooting your widget, Jotform’s customer support team is available 24/7. You can move forward with confidence, knowing help is there when you need it.
Where to use your Help Center Widget
Add a Help Center Widget to websites where visitors need quick access to answers, helpful resources, and a clear way to get in touch.
Ecommerce stores answering order, shipping, and return questions
SaaS and product websites supporting users
Customer support websites offering self-service answers before contact
Agencies and studios supporting client websites
Educational websites sharing guides, policies, and helpful resources
Service businesses combining FAQs, articles, and contact options
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FAQ
Can visitors search across both FAQs and articles?
Yes. Visitors can search your help content to find relevant FAQs and articles, making it easier to reach the right answer without browsing through every section.
What happens when visitors can’t find the answer they need?
Can I organize quick answers and detailed resources separately?
Can I customize the Contact Us form for my support flow?
Can I link visitors back to my main website or another contact channel?
Can I update help content after the widget is embedded?
Can I use the same Help Center Widget across different website platforms?
Is the Help Center Widget only useful for customer support teams?