2Checkout FAQs

See the most FAQs about 2Checkout and get the answers. Or directly learn from our 24/7 support team!

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  • What is 2Checkout?

    2Checkout is an electronic payment service (merchant account alternative) founded in 2000 that allows merchants to accept online credit card payments from customers in their home country and abroad.

  • How to integrate 2Checkout with my form?

    You can find step by step instructions by following our guide on how to integrate 2checkout with your form.

  • Is 2Checkout available in my country?

    2Checkout is available in more than 200 countries. You can check the list of countries currently supported by 2Checkout by clicking on the link.

  • What type of payments can I collect?

    You can:

    1. Sell online products
    2. Sell subscriptions
    3. Sell merchandise
    4. Collect donations online
    5. Let users make a custom payment
  • What payment methods are supported by 2Checkout?

    2Checkout supports over 45 payment methods, from standard credit/debit cards or PayPal to regional payment methods or online wallets, depending on the plan you choose. See the complete list of 2checkout payment methods.

  • Are there any additional transaction fees?

    No, Jotform does not collect any additional transaction fees to integrate with 2Checkout payment.

  • Are payments secure?

    Yes, payments are secure. Both Jotform and 2Checkout are PCI DSS Service Provider Level I compliant, so you can securely accept online payments. You can find more details about Jotform’s security policy.

  • Can I process refunds using Jotform?

    No, you can not process refunds via Jotform. You can process refunds directly from your 2Checkout Control Panel.

  • Can I test 2Checkout integration?

    Yes, you can test it in Sandbox Mode before going live with dummy credit card information.

  • Does 2Checkout support drop shipping?

    2Checkout doesn't like drop shipping but that doesn't mean that you can't dropship. For more information, please contact with 2checkout.com

  • How much does 2Checkout cost?

    2Checkout only charges fees per successful sale: 2.4%-3.9% plus 30¢-45¢, respectively, depending on the seller’s country, industry, and business model. For home currency conversion, an average fee of 2%-5% is billed on top of the daily bank exchange rate. Users who process over $50,000 monthly may contact 2Checkout’s sales team for volume-based pricing.