CyberSource FAQs

Check out the CyberSource FAQ and get the answers. Or directly get in contact with our 24/7 support team!

  • What is CyberSource?

    CyberSource is an E-commerce credit card payment system management company. Customers process online payments, streamline online fraud management, and simplify payment security.

  • Is CyberSource a payment gateway?

    Yes, CyberSource is a payment gateway. It provides online payment and fraud management services for medium and large-sized merchants.

  • What does CyberSource do?

    CyberSource is a leading global provider of credit card processing, fraud and security risk management solutions.

  • How to get CyberSource account?

    You can sign up for an account with CyberSource through their registration page. Then to complete the registration process, follow the email instructions that you receive to activate your merchant account, and log in to the CyberSource Business Center.

  • What services does CyberSource offer?

    Offering secure and Express Checkout experience is also one of CyberSource's core capabilities by having developed hosted payment page and Tokenization technology. In addition to normal direct card payment, popular and innovative payment methods are also supported on CyberSource, such as Visa Checkout.

    Here are the payment services that CyberSource is currently offering:

    • Boleto Service
    • Cash Payments
    • Credit Card Services
    • Digital Payment Solutions
    • Direct Debit Services
    • e-Check Services
    • e-Wallet Payments
    • Gift Card Services
    • Invoicing
    • Online Bank Transfers
    • Payout Services
    • PayPal Express Checkout
    • PayPal Services
    • PIN Debit Services
    • PINless Debit Services

    The following are CyberSource’s additional services that they offer:

    • Global Tax Calculation
    • Recurring Billing
    • Account Updater
    • Dynamic Currency Conversion
  • What currency does CyberSource support?

    Here are the currencies that are currently supported by CyberSource:

    • AUD Australian dollar
    • CAD Canadian dollar
    • CHF Swiss franc
    • CNY Chinese yuan renminbi
    • CZK Czech koruna
    • DKK Danish krone
    • EUR Euro
    • GBP British pound sterling
    • HKD Hong Kong dollar
    • HUF Hungarian forint
    • JPY Japanese yen
    • NOK Norwegian krone
    • NZD New Zealand dollar
    • PLN Polish zloty
    • SEK Swedish krona
    • SGD Singapore dollar
    • USD (default) United States dollar
  • Is CyberSource safe?

    Yes, CyberSource is keeping the sensitive customer payment data safe by removing it from your network and vaulting it in secure Visa data centers. CyberSource is also a certified Level 1 PCI Service Provider and can help reduce the PCI DSS compliance audit questionnaire to a few checkboxes.

  • Is CyberSource owned by Visa?

    Yes, CyberSource is Visa Inc.'s wholly-owned subsidiary since 2010.

  • Can I integrate Cybersource for credit card payments in my form?

    Yes, you can. To integrate the CyberSource payment tool, go to the Form Elements panel, click on the Payments tab then scroll down or use the search toolbar to look for the CyberSource widget.

    For your reference: Build Forms with CyberSource Payment Gateway

    Can I integrate Cybersource for credit card payments in my form?

  • Does Cybersource support Strong Customer Authentication (SCA)?

    Yes. CyberSource uses 3-D Secure 2 for their customer authentication solution you can help minimize fraudulent transactions, shift chargeback liability and support Europe’s PSD2 SCA mandate—all while maintaining a customer-friendly checkout experience.

    With their 3-D Secure solution, you can support protection programs including Visa Secure, Mastercard SecureCode, American Express SafeKey and JCB J/Secure—all with one connection to the CyberSource API.