How to Enable Offline Mode in the Jotform Mobile App

November 3, 2026

With Jotform’s Mobile App, you can collect responses wherever you are, even without an internet connection. You can view and complete your forms, including ones assigned to you, and any submissions are safely stored on your device until they can sync to your Jotform account. This makes it easy to collect responses in the field, during events, or anywhere connectivity is limited.

To get started, download and install Jotform Mobile Forms on your device from the app store, and then sign in to your Jotform account. You can download specific forms to your device so they’re available for offline use whenever you need them.

Enabling Offline Forms in the Jotform Mobile App

Collecting responses without an internet connection is easy with offline forms in the Jotform Mobile App. You can set it up in just a few simple steps:

  1. In your Jotform Mobile App, tap on Workspace in the upper-left corner of the screen.
Mobile App interface showing the Workspace button in the upper-left corner of the screen
  1. Then, in the menu that opens, tap on Forms.
How to Enable Offline Mode in the Jotform Mobile App Image-1
  1. Next, tap on the form you want to use offline.
Mobile App forms list showing a user tapping a form to enable or use it offline
  1. Now, toggle on the Offline Mode option.
Mobile App form settings showing the Offline Mode toggle being turned on


Once you’ve enabled Offline Mode for at least one form, you can turn it on for other forms in the Offline Forms menu. Here’s how to get going:

  1. In your Jotform Mobile App, tap on your Avatar/Profile Image icon in the top-right corner of the screen.
Mobile App interface showing the Profile icon in the upper-right corner of the screen
  1. Then, at the bottom, tap on Offline Forms.
Jotform Create menu showing the Offline Forms option at the bottom, ready to be selected to create an offline form
  1. Now, in the list that comes up, toggle on the form you want to use offline.
Mobile App Offline Forms screen showing a user toggling on a form to enable offline access

Notes

  • To edit forms, you’ll need to have an internet connection.
  • It may take some time to sync multiple offline submissions once your device reconnects to the internet. 

Understanding Unsupported Form Elements in Offline Mode

Some form elements and widgets aren’t supported in Offline Forms. If your form has unsupported elements, Offline Mode will be disabled and indicated by a Red Cloud icon. Just remove or replace the unsupported fields to enable Offline Mode.

Jotform Form Builder showing the Red Cloud icon indicating that Offline Mode is disabled because the form contains unsupported elements or widgets

Notes

  • The amount of offline data you can store depends on the available storage space on your mobile device. If your device is almost out of space, the app will automatically disable the offline form with the most data.
  • The Submission Date reflects when the form was synced. To capture when the form was actually submitted, you’ll need to use a workaround with the Date Picker element. Check out these helpful guides on How to Get the Actual Submission Date on Offline Forms and How to Use Kiosk Mode in Jotform Mobile Forms to learn more.

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