How to Use Jotform Mobile Forms in Offline Mode

March 12, 2026

Collect responses wherever you are using the Jotform Mobile Forms app. It allows you to view and complete your forms, including any forms assigned to you, even when you do not have an internet connection. Any submissions made while offline are safely stored on your device and will automatically sync once your device reconnects to the internet. This means you can continue collecting responses in the field, during events, or in locations with limited connectivity.

To get started, download and install Jotform Mobile Forms on your device from your app store. After installing the app, sign in to your Jotform account to access your forms and start collecting responses right away. You can also download specific forms to your device so they remain available for offline use whenever you need them.

Enabling Offline Forms in Jotform Mobile Forms

Collecting responses without an internet connection becomes quick and easy when you enable offline forms in Jotform Mobile Forms. You can set it up in just a few simple steps:

  1. In your Jotform Mobile App, tap on Workspace in the upper-left corner of the screen.
Mobile App interface showing the Workspace button in the upper-left corner of the screen
  1. Then, in the menu that comes up, tap on Forms.
Mobile App menu displaying the Forms option after tapping the Workspace menu
  1. Next, tap on the form you want to use offline.
Mobile App forms list showing a user tapping a form to enable or use it offline
  1. Now, toggle on the Offline Mode option.
Mobile App form settings showing the Offline Mode toggle being turned on

If you’ve already enabled at least one form for offline use, you can enable additional forms using another method. Here’s how to get going:

  1. In your Jotform Mobile App, tap on your Profile in the upper-right corner of the screen.
Mobile App interface showing the Profile icon in the upper-right corner of the screen
  1. Then, tap on Offline Forms.
Mobile App profile menu showing the Offline Forms option for managing forms available offline
  1. Now, toggle on the form you want to use offline.
Mobile App Offline Forms screen showing a user toggling on a form to enable offline access

Forms Not Available in Offline Mode

Some form elements and widgets need an internet connection to work properly. If your form isn’t available for offline use, the app will show a warning message to let you know.

Mobile App warning message indicating that certain form elements or widgets require an internet connection to work offline

Note

The amount of offline data you can store depends on the available storage space on your mobile device. If your device is running low on space, the app will automatically disable the offline form that contains the most data. Don’t worry—you won’t lose any important information, and you can still access all your forms from a computer.

Keep in mind that the Submission Date is recorded based on the sync date. If you want to capture the actual date a form was submitted, you’ll need to use a workaround with the Date Picker element. Check out our guide on How to Get the Actual Submission Date on Offline Forms to learn more. Also, take a peek at our guide on How to Use Kiosk Mode in Jotform Mobile Forms to learn more.

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