How to download Submissions without syncing

  • Smith
    Asked on September 20, 2023 at 8:24 AM

    I have an Amazon fire tablet 7 (12th gen). I have 241 emails from a jotform that I made and I got them all offline. How do I download the csv of all the submissions without syncing?

    My tablet can’t handle the syncing and it’s not working well so I’d rather just grab all the date stored on my tablet.

    Thank you

  • Jomel JotForm Support
    Replied on September 20, 2023 at 10:33 AM

    Hi Smith,

    Thanks for reaching out to Jotform Support. I understand that your device is experiencing trouble syncing. Unfortunately, in order to download your submissions, you need to sync your device first. When your device connects to the internet, the submission will be automatically synced to your Jotform account.  If you have experiencing trouble syncing, you may need to restart your device. 

    Reach out again if you have any other questions.