What does 100GB total storage refers to

  • abreschayko
    Asked on 11 липня 2023 р. о 03:16

    Підкажіть, будь ласка, що означає 100 MB - Доступне Місце, скільки це якщо говорити про форми та запитання?

  • Bella Jotform Support
    Replied on 11 липня 2023 р. о 06:36

    Hi abreschayko,

    Thanks for reaching out to Jotform Support. Unfortunately, our Ukrainian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Ukrainian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The 100GB total storage refers to the uploaded files on your forms and this is measured by the Upload Space on your account. This limit refers to your forms that use a file upload field. The submissions can have file attachments on them and these files will take up the Upload Space limit. Note that this does not reset, this is fixed. If you wish to free up your upload space, you can delete submissions that have file uploads on them. You can check out details in the account's usage and limits.

    Let us know if you have any other questions.