Exceeds on Total Submissions Storage

  • abreschayko
    Asked on 19 липня 2023 р. о 07:21
    Regarding the automatic deletion after 500, when there is integration with Google tables, and the answers are automatically transferred, when the limit is exceeded, then the answers are also deleted there?
  • Mary_Ed Jotform Support
    Replied on 19 липня 2023 р. о 07:40

    Hello Alina,

    Thanks for reaching out to Jotform Support. I understand you want to know what happens to submissions integrated with your Google sheets if older submissions are deleted to create room for new submissions. 

    This is a workaround to keep submission entries for those who want to keep the Starter plan but have exceeded their Total Submissions Storage limit. Please note that in my sample form, I tried deleting the submissions from Jotform Tables, but, the integrated submissions are not deleted in the integrated Google Sheets. We also have a guide about Understanding Your Account Usage and Limits that you can check out.

    Reach out again if there’s anything else we can help you with.