Jotform AI Agents Features: Automate and Enhance Customer Services

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See all the ways you can build your first agent.

Chatbot

Embed your AI Agent into your website as a chatbot to answer your users’ questions.

Conversations

AI Agents interact with your customers or clients through personalized conversations, answering questions and automating tasks.

Customer Support

AI Agents make 24–7 customer service affordable for all organizations by instantly answering questions, providing user support, and resolving issues without human labor.

Live Chat

Provide exceptional customer service by seamlessly switching from AI chatbot assistance to human agents when needed.

Phone Agent

Your AI Agent can answer questions and assist users via phone.

Voice Agent

AI Agents can understand customer inquiries and provide immediate, natural responses via web calls.

Forms

Transform your forms into dynamic conversations with AI Agents that fill out forms, collect feedback, and process secure payments.

Actions

Define how your agent responds in specific situations, like asking for an email at the start of a conversation or analyzing sentiment to offer exclusive perks or priority support.

Tools

Enhance your AI Agent with capabilities like sending emails, sharing video links, and automating workflows.

Integrations

Connect your AI Agent with popular apps and services, like Slack and Google Calendar, to seamlessly sync data and enhance productivity.

Multichannel Support

AI Agents can assist users via multiple channels — a chatbot on your website, phone, SMS, WhatsApp, or QR Code — offering seamless interactions.

Enterprise

Access advanced features designed for large organizations, including multiuser management, white labeling, and custom domains.

Security

Jotform has always been committed to safeguarding your data. We implement the same security features for AI Agents.