# Jotform AI Agents vs. Agentforce: Why Jotform Leads in Form Automation & AI Integration **VS**![Image 1: Salesforce Agentforce Logo](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluLy9jb21wYXJpc29uL2FnZW50Zm9yY2UvbG9nby5wbmc/dj0xNzQwMzk3MTQ0/logo.png?w=732&t=1) # Jotform AI Agents vs. Agentforce ## Better Than Agentforce. Multi-Channel Support. More Customization. Unlock seamless form integration, customizable AI avatars, dynamic task responses, and multi-channel support—all at a competitive price. Jotform's AI agents empower your team to deliver faster, smarter, and more personalized customer interactions than Agentforce. Choose Jotform for powerful, flexible automation that fits your needs. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) ## FEATURES | FEATURES | ![Image 2: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) | Agentforce | | --- | --- | --- | | Entry-Level Price | ![Image 3: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [FREE](https://www.jotform.com/ai/agents/pricing/) | Agentforce Contact Sales | | Form Connected Agent | ![Image 4: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/forms/) | Agentforce YES | | Standalone Chat | ![Image 5: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/standalone-chat/) | Agentforce YES | | Website Chatbot | ![Image 6: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/website-chatbot/) | Agentforce YES | | Phone Agent | ![Image 7: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/phone-agent/) | Agentforce YES | | Voice Agent (Web Call) | ![Image 8: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/voice-agent/) | Agentforce YES | | QR Code | ![Image 9: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/qr-code/) | Agentforce | | Mobile Agent App | ![Image 10: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/agent-app/) | Agentforce Low-code | | Email Agent | ![Image 11: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/email/) | Agentforce | | SMS Agent | ![Image 12: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/sms-agent/) | Agentforce YES | | WhatsApp Agent | ![Image 13: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/whatsapp-agent/) | Agentforce YES | | Slack Agent | ![Image 14: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/slack-integration/) | Agentforce YES | | Presentation Agent | ![Image 15: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/presentation-agent/) | Agentforce | | Clone Agents | ![Image 16: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/clone-agents/) | Agentforce YES | | Gmail Agent | ![Image 17: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/gmail-agent/) | Agentforce | | Instagram Agent | ![Image 18: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/instagram-agent/) | Agentforce | | AI Chatbot for WordPress | ![Image 19: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/chatbot-for-wordpress/) | Agentforce | | AI Chatbot for Canva | ![Image 20: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/canva-agent/) | Agentforce | | Salesforce Record Manipulation | ![Image 21: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/salesforce-agent/features/salesforce-actions/) | Agentforce YES | | Salesforce Knowledge Base | ![Image 22: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/salesforce-agent/features/train-with-salesforce/) | Agentforce YES | | Experience Cloud Integration | ![Image 23: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/help/how-to-add-the-jotform-ai-chatbot-to-your-salesforce-experience-cloud-site/) | Agentforce YES | | Agent Customization | ![Image 24: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/agent-customization/) | Agentforce YES | | Custom Persona | ![Image 25: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/create-agent-personality/) | Agentforce YES | | Manual Chat Takeover | ![Image 26: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/take-over-chats-on-mobile/) | Agentforce YES | | AI Agent Templates | ![Image 27: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [7,000+](https://www.jotform.com/agent-templates/) | Agentforce Based on the Salesforce Cloud Type | | Dedicated Phone Extension | ![Image 28: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/test-your-phone-agent/) | Agentforce via Integrated Services | | Dedicated Phone Number | ![Image 29: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [Add-on](https://www.jotform.com/ai/agents/features/get-phone-number/) | Agentforce via Integrated Services | | Train Your Agent | ![Image 30: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/train-your-agent/) | Agentforce YES | | Question-Based Training | ![Image 31: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/ask-questions/) | Agentforce YES | | Collect Payment | ![Image 32: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/collect-payment/) | Agentforce Via Integrated Services | | Integrations | ![Image 33: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [7+](https://www.jotform.com/ai/agents/features/integrations/) | Agentforce via MuleSoft | | Actions | ![Image 34: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/ai-actions/) | Agentforce YES | | Tools | ![Image 35: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [YES](https://www.jotform.com/ai/agents/features/tools/) | Agentforce YES | | Multiple Users | ![Image 36: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) Available on [Enterprise](https://www.jotform.com/ai/agents/features/ai-agents-multiple-users/) | Agentforce YES | | White Labeling | ![Image 37: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) Available on [Enterprise](https://www.jotform.com/ai/agents/features/white-labeling/) | Agentforce Available | | Single Sign On (SSO) | ![Image 38: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) Available on [Enterprise](https://www.jotform.com/ai/agents/features/ai-agents-single-sign-on/) | Agentforce Available | | GDPR Compliance | ![Image 39: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [Available](https://www.jotform.com/ai/agents/features/gdpr-compliance/) | Agentforce Available | | PCI Compliance | ![Image 40: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [Available](https://www.jotform.com/ai/agents/features/pci-compliance/) | Agentforce Available | | Two Factor Authentication (2FA) | ![Image 41: Jotform Logo](https://cdn.jotfor.ms/p/ai-agents/assets/img-min/comparison/jf-logo.svg) [Available](https://www.jotform.com/ai/agents/features/ai-agents-two-factor-authentication/) | Agentforce Available | | [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) | If you see any incorrect, incomplete or inaccurate information, please request correction by filling out the form below. [Request Correction](https://form.jotform.com/211112788657965?siteUrl=https://www.jotform.com/ai/agents/vs/agentforce/) ## Trusted by the world’s best teams ![Image 42: Opera Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/opera.svg)![Image 43: Redbull Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/redbull.svg)![Image 44: Flinders Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/flinders.svg)![Image 45: Netflix Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/netflix.svg)![Image 46: Zoopla Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/zoopla.svg)![Image 47: NHS Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/nhs.svg)![Image 48: Deliverex Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/deliverex.svg)![Image 49: Ford Logo](https://cdn.jotfor.ms/assets/img/landing/brand-section/ford.svg) ![Image 50: An AI Agent responds customer for stock availability](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vZmVhdHVyZS0xLnBuZw==/feature-1.png?w=40&t=1) ### Seamless Form Integration Jotform AI Agents are built to **collect, process, and manage structured data** with seamless form integration. Whether you’re gathering customer inquiries, processing orders, or conducting surveys, your AI agent can automatically store and organize data within Jotform’s ecosystem. ![Image 51: Popular social media logos around an AI Agent](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vZmVhdHVyZS0yLnBuZw==/feature-2.png?w=40&t=1) ### Multi-Channel Communication With Jotform AI Agents, businesses can **interact with customers via WhatsApp, SMS, email, and phone calls**, ensuring a seamless support experience across multiple platforms. ![Image 52: Three different AI Agents that shown as selectable](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vZmVhdHVyZS0zLnBuZw==/feature-3.png?w=40&t=1) ### Custom AI Avatars Jotform AI Agents let businesses **customize AI avatars** to reflect their brand identity, creating a more engaging and trustworthy experience for customers. ## Ready to Assist Your Customers with 7,000+ AI Agents Our expansive library of over 7,000 AI agents allows you to effortlessly select the perfect template for your needs. Each AI agent is designed to transform routine interactions into meaningful relationships, delivering personalized and engaging conversations that enhance customer experience. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) ## Benefits of Jotform AI Agents ![Image 53: An AI Agent and next to her, there are different training option for her](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vYmVuZWZpdC0xLnBuZw==/benefit-1.png?w=40&t=1) ### Advanced Training Jotform AI Agents continuously learn and improve through interactive training methods, including question-based training for precise and context-aware responses. Businesses can refine AI interactions over time, ensuring more accurate and engaging customer support. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) ![Image 54: Trigger Workflow with form option and example form shown as selected](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vYmVuZWZpdC0yLnBuZw==/benefit-2.png?w=40&t=1) ### Intelligent Task Automation Jotform AI Agents don’t just respond to messages; they streamline operations by automating workflows, processing requests, and assisting customers in real time. Businesses can reduce manual tasks and enhance efficiency with AI-driven actions tailored to their needs. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) ![Image 55: Add knowledge screen with an example message](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vYmVuZWZpdC0zLnBuZw==/benefit-3.png?w=40&t=1) ### No Coding Required Setting up, training, and customizing Jotform AI Agents is effortless, even for users with no technical background. Businesses of all sizes can quickly deploy AI-powered support without the need for developers or complex configurations. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent) ![Image 56: Different integration options next to an upload area component](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWktYWdlbnRzL2Fzc2V0cy9pbWctbWluL2NvbXBhcmlzb24vYmVuZWZpdC00LnBuZw==/benefit-4.png?w=40&t=1) ### Seamless Integrations Jotform AI Agents connect with leading cloud storage, communication, and productivity tools to streamline business operations. These integrations help automate tasks, organize data, and enhance collaboration without disrupting existing workflows. [Build Your AI Agent in Minutes!](https://www.jotform.com/workspace/new?assetCreationType=ai-agent)