You’ve spent hours in Canva obsessing over the layout of your latest digital asset. You’ve carefully selected the right colors, fonts, and theme. The copy is refined and engaging. On proverbial paper, your design is perfect.
But then potential customers arrive. They’re curious, comparing options, and looking for reassurance before they click, sign up, or buy. But if they have questions, there’s no way to ask them — and no one to answer.
That is, until now. We’re excited to announce our new AI chatbot for Canva, built to help your designs engage your audience in real time.
Get to know the Jotform AI Chatbot for Canva 🎨
In January 2025, we introduced Jotform for Canva, enabling users to embed powerful forms directly into their Canva designs. And since launching Jotform AI Agents, we’ve received hundreds of user requests to embed AI chatbots into design tools, with Canva emerging as the most requested platform by a wide margin.
Today marks the next chapter in our long-standing partnership with Canva, as we introduce the Jotform AI Chatbot for Canva to transform static designs into dynamic conversational experiences.
In the past, Canva users had no way to add a chatbot to their designs. The workaround? Adding buttons that link out to another page or a separate chatbot experience — breaking the flow and design.
With the Jotform AI Chatbot for Canva, that friction disappears.The Jotform AI Chatbot for Canva lets you add a fully interactive, AI-powered chatbot directly into your Canva designs, with no fuss, no code, and no external embeds.
With Jotform’s AI Chatbot for Canva, you can
- Embed an AI chatbot directly into any Canva design
- Customize the chatbot’s colors, buttons, avatar, and agent personality to match your brand voice
- Answer visitor questions instantly, using text from your Canva design to inform and deliver relevant responses
- Capture leads, book appointments, and guide users to forms
- Manage advanced settings for automations, integrations, and complex logic in the Jotform Agent Builder.
How to use the Jotform AI Chatbot for Canva
The Jotform AI Chatbot for Canva is available in the native interfaces for both Jotform and Canva.
How to create your Canva agent on the Jotform site
From your Jotform Workspace, click on the Create button in the upper left corner. Then select AI Agent to get started.
Describe the kind of agent you’d like to create, or use one of the preset options available, such as Customer support or Feedback. Click the Create button.
Customize your chatbot by clicking the gear icon to access Settings. Under the Train tab, add knowledge sources for context-aware responses, set conditional logic for replies and tasks, and enable specific tools and automations.
Once you’re finished training your agent, you can find the option to add the agent to your Canva design under the Publish tab. Choose whether you want to use the chatbot in an existing design or a new one, and you’re good to go!
Next, we’ll show you how to integrate your new AI chatbot natively in Canva.
How to create your Canva chatbot in Canva
To integrate the Jotform AI Chatbot into your Canva design, navigate to the Apps sidebar and open the Jotform AI Chatbot app.
Select the Create AI chatbot button.
Pro Tip
Make sure you’re logged in to your Jotform account before you try adding your chatbot in Canva. If you’ve already created an AI agent in Jotform, you’ll be able to easily add it to your Canva designs to save time.
Once you click Create, the app will start creating your AI Chatbot; this usually takes 10–15 seconds. You’ll see informative messages above the loading bar as the agent processes your content and reads your design.
And just like that, your chatbot has been created! You’ll then be directed to the customization screen, where you can modify avatars, names, color schemes, buttons, and more to reflect your needs. Changes are immediately updated in the live chat.
Pro Tip
Click on Advanced settings to open up the AI Agent Builder in Jotform and unlock additional customization options like knowledge sources, tools, and automations.
Ways to use the AI Chatbot for Canva
The Canva chatbot is designed for creators and businesses seeking to boost engagement, capture more leads, and deliver real-time support seamlessly within their designs. The use cases are endless. Here are a few examples of how different industries can benefit from the tool.
| Industry | Canva chatbot features | Use case |
|---|---|---|
Real estate agents |
Dynamic knowledge integration pulls listing details from the design for accurate, context-aware answers. |
Show property listings, book viewings, and answer questions about locations, availability, and pricing. |
Small business and e-commerce owners |
Smooth in-Canva functionality pulls information from forms, orders, and conversation history into a chat without leaving the design. |
View delivery updates, help customers track orders, manage return requests, collect leads, promote new offers, and guide visitors to order or contact forms. |
Service providers and freelancers |
Advanced settings let you set up appointment workflows, automations, and integrations. |
Allow clients to book, reschedule, or cancel appointments directly in chat while keeping calendars up to date. |
Designers |
Train agents to answer common questions and perform tasks through chat to reduce manual workload. |
Provide quick answers to common questions and share details about services, portfolios, or resources through an interactive FAQ. |
Entrepreneurs and marketers |
Connects Canva designs across platforms, with Jotform forms, CRM tools, and automations to support scalable lead capture. |
Collect leads through conversations and route data to Jotform forms or CRM systems. |
Why it matters
Jotform’s AI Chatbot for Canva helps teams across industries supercharge static designs, seamlessly blending polished visuals with real-time interaction to engage more visitors, capture more opportunities, and drive meaningful action in minutes.
This new chatbot expands Jotform’s AI ecosystem into Canva, joining our existing web, chat, and automation tools to create truly interactive, no-code experiences across platforms.
Try out our new AI Chatbot for Canva here.
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