Get order cancellation requests through your website and respond to them immediately with our free Cancellation Approval Process Template. When a customer cancels their order through your website’s order cancellation form, the first department in the approval flow will receive their submission and decide whether to approve or reject it. Based on the final decision, an automated confirmation or rejection email will be sent to the customer regarding their order status.
You shouldn’t have to cancel your plans to create a better order cancellation process. Luckily, JotForm’s drag-and-drop interface makes it fast and easy to update this Cancellation Approval Process Template for your online store. Without any coding, you can fully customize the order cancellation form to meet your needs, assign different people to the approval flow, create new conditions and autoresponder emails, and more. Use our Cancellation Approval Process Template to manage your approval flow, track cancelled orders, and keep customers happy!