How to Set up Paypal Along with Other Payment Options

Last Update: July 10, 2016

It's great having Paypal payment integration built right into JotForm, but what if you want to give your customers other payment options such as paying by check?

Let's start by building the form. 

1. Use the Radio Button in the Basic Fields Menu to set up your 'payment options' field. Then set this field as Required in the Radio Button's properties.

Example: Payment options added are Paypal and Check


For Check payment, just use a Free Text HTML field containing information on what the form user needs to do to complete the payment. You can also use an image with the text on it. Here's a visual guide on how to add Text information in your form.


For the Paypal option, you can use Paypal Pro or just Paypal (standard) from the Payment Fields. Just drag it to your form and configure your product fields and etc.

Take note: A single product item will be automatically selected by default. It is also hidden by default, however, you have the option to show the product item in your form.

2. After that, create a condition to show/hide the right field base on the user answer if it's Paypal or Check. Here's how:

a. Click the Conditions icon on the form builder

b. Then select Show/Hide Field condition


c. Create a show condition that shows the Paypal payment field once Paypal is selected on the payment option field.

d. Do the same for the Check, show the text information once Check is selected as the payment option

e. Make sure to save your conditions after that. The final condition should look like this:


You can also add more payment options not just check for as long as it's an offline payment. Please be informed that you can only use 1 payment tool per form.

Demo: https://www.jotformpro.com/form/61894475075972

Here's how it works, 

When you select Check on the payment option field and submit the form, it will be submitted right away.

When you select Paypal on the payment option field and submit the form, it would redirect to Paypal's checkout page where you need to complete the payment.


Another alternative option is to redirect users to a different form URL base on the selected payment method. Here's a guide on how to redirect to a different URL base on the users answer. http://www.jotform.com/help/317-Change-Thank-You-URL-upon-a-condition-is-met

For questions, please let us know below!


22 Comments...


   
YESTexas (December 07, 2011 at 01:50 PM)

This was exactly what I needed, thanks!!


   
ctabor1 (December 12, 2011 at 05:37 PM)

I'm not sure I understand the "why" of creating a dummy Free field with Paypal... can you explain?

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atlastur (December 14, 2011 at 04:38 PM)

I need help about it I can not do it . Please help

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TerryVeiga (December 30, 2011 at 11:30 AM)

Hello:

Can you please provide a working link to the sample form you mentioned above?
http://www.jotform.com/form/12972052359

Thank you very much,
Terry

View Answer


   
powerof2youthcamp (March 13, 2012 at 11:51 PM)

I did what you said but for some reason my submit button has disappeared. It shows until i put it online and then it is gone.

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heavenlytouch (March 24, 2012 at 07:30 PM)

I think this is great and love the way it made my form look so professional.


   
beyondtiles (April 16, 2012 at 02:20 PM)

can not see conditions wizard on the form?

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dejamour (May 14, 2012 at 12:19 AM)

My submit button works when PayPal is selected, but not when Chéque is selected. I followed your suggestions to the "T". Can you help me please?

Here it is online: http://voyagedeconscience.com/inscription.html

Thanks!

View Answer


   
sjakubik (June 21, 2012 at 03:54 PM)

UROCK. This is awesome, thank you!


   
Felix Somm (July 22, 2012 at 05:46 PM)

I tried to setup different payment methods, but independent of the selected method, the form is always redirecting to paypal


http://www.jotformeu.com/form/22036032655344

Can you help?

Best Regards, Felix

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xsail (August 28, 2012 at 05:06 PM)

I independently have done as suggested too, and it used to work last week...and now it doesn't work any more - I'm very puzzled??

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VOMIChairman (January 12, 2013 at 10:11 PM)

AWESOME! Extremely easy to follow instructions. You are a lifesaver.

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SWCTchapter (September 25, 2013 at 08:42 PM)

what if your payment option is a coupon code for 100% off. Do i add this as a payment option i.e. member coupon and in the payment add the coupon???

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Alain (January 14, 2014 at 05:08 AM)

Many thanks, very usefull but
By me it doesn't work correctly. I I select 'by check' the field 'PayPal' is hide but I'm all the same redirected to the PayPal page.
Thanks for your help
http://form.jotform.co/form/40123037718851

View Answer


   
GentlemenSongsters (February 01, 2014 at 01:55 PM)

I understand the concept, but I am missing something, as mine too is also always advancing to paypal, irrespective of the solution. It is because I am using multiple items with Paypal, so the paypal choice has already been made?
http://form.jotform.us/form/40285801716150

View Answer


   
limmudatl (February 13, 2014 at 07:04 PM)

My form includes multiple purchasing options, which requires the view of a final subtotal based on what is being purchased in order to see the total amount owed. How can people who are using my form but are paying by check or over the phone be able to see what their sub-total is for the amount they owe and still submit their form if not paying with a credit card?

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SSNA (October 16, 2014 at 11:29 PM)

Hope someone can help. I cannot get the fields to show??

http://form.jotform.co/form/42888690481873

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allylindberg (January 08, 2015 at 10:19 AM)

I also cannot get my "other payment options" to work. Everything gets redirected to paypal!
Thanks for your help!
http://form.jotform.us/form/50063572788159

View Answer


   
District84 (February 09, 2015 at 08:15 PM)

Perfect! Thank you!


   
JaneDoD (May 28, 2015 at 05:51 PM)

I have completed my form and so far its been fantastic but I can't get the form to work when I add other payment methods. I followed the online help and the payment options now show up on the form but I can't get the menu item for paypal to appear on my form they refer to in the help where it says "This will appear on the form . Click here to hide instead". Please could you let me know where I am going wrong ? Thanks




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jmargolin (August 29, 2016 at 11:19 PM)

Not helpful! My order form is already integrated into PayPal. Thus, I can't drag over a new PayPal option. One thing that was not clear about JotForm is that when you create your order form, you are LOCKED IN to using a specific payment integration option.

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Chayla Freeman (September 24, 2016 at 11:05 AM)

I have the form set up and the payments are collected. I want to be able to pass on the PayPal fees to the customer. Is this a setting in jotform or PayPal?

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