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- How to limit submissions in a form
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- How to clear your form's expiration date
- How to Downgrade Subscription Back to Free Account
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How to limit submissions in a formLast Update: May 24, 2016
A limit can be placed on the number of submissions a form receives. An expiration date can also be set for the form.
Load the form into the form builder and take the following steps:
1. Click the Preferences button on the top toolbar
2. In the Preferences, look for the "Status" option under General tab.
3. Status has 5 options
On this guide, we will only focus on 3 of the 5 options.
The other two options which are Enable and Disable were explained on a separate guide: How to Enable/Disable a Form?
Disable on date
This allows you to set your form to be disabled on your preferred specific date and time.
Disable on submission limit
This allows you to set a specific total number of submissions allowed for your form.
Disable on date and submission limit
This allows you to set an expiration date and time to when your form is only allowed to be submitted and, also, set a specific total number of submission allowed during that time frame.
The form whose Preferences is shown in the screenshot above was set to be disabled either upon receiving Two hundred fifty (250) submissions or at 8:00 PM on 2016 May 15, whichever comes first.
Please note the following:
-The number "250" (not the number in words, "Two hundred fifty") was entered for the submission limit
-A drop-down calendar is used so it will be easy to set an expiration date and also to avoid confusion with the different date formats.
-The time is in the 24-hour format (no "AM" or "PM" included)
-The time is US Eastern Standard Time (server time, not your computer time)
-Time must be entered at least 5 hours before the expiration time (if the expiration time is at 17:00 the expiration time must be set a minimum of 5 hours before it and which is 12:00).
The instant a form reaches its submission limit and/or expiration date it will become disabled.
To re-enable a form that was disabled due to a submission limit being reached and/or the expiration date that was set is already due, do the following:
Scenario 1 - Increase the limit of the submissions
Submission Limit: 250
Expiration Date: (None set)
Example 1: You would like to allow 10 more submissions. Increase the submission limit to 260 (250 current submissions + 10).
Example 2: You would like to remove the submission limit altogether - change the form's status to Enable.
Scenario 2 - Update/Change the date of the expiration
Submission Limit: (None set)
Expiration date: 2016 May 15 at 8:00 PM
Example 1: You would like to change/update the expiration date to 3:30 PM on May 18, 2016. Using the calendar drop-down set a new future date of expiration and set a time on the time field as well(Setting the time to 00:00 will disable the form as soon as the date entered is reached).
Example 2: You would like make the form with no expiration date - change the form's status to Enable.
Scenario 3 - Increase the submission limit and/or update/change the expiration date
Submission Limit: 250
Expiration Date: 2016 May 15 at 8:00 PM
Use the examples in the previous scenarios as a guide, according to the change you wish to make.
Questions? Please let us know below!