Form Submissions Limit Inquiries

  • Dan Knowlson
    Answered on July 12, 2022 12:14 PM

    A couple of questions...
    1. Is it possible to trigger another form once this submission limit for this form is reached, and not simply display the URL to the different form (which is poor UX)?
    2. If I manually delete one or more submissions to a form and the total of submissions for that form goes back below the limit, does the form become available for submissions again automatically?

  • Dragana JotForm Support
    Answered on July 12, 2022 01:45 PM

    Hi Dan,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about what you want to achieve? I suggest using the redirect link of the second form on the Thank You Page once the submission limit for the first form has been reached. This guide will show you how to do that.

    Regarding your second question, it is correct. The form becomes available for submissions again automatically once you delete some of them, but make sure to permanently delete them from the Trashed entries. Before doing so, we recommend downloading the data first as a precaution.

    Let us know if you have any other questions.