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Adding an Email Confirmation Field

Adding an Email Confirmation Field

If users mistype their email addresses, it can be very hard to get in touch with them. With the email address confirmation feature, such problems can be easily prevented.

Step 1: Adding an email field. 

In your Form Builder, make sure you have added the "Email" field.


Step 2: Enabling the "Confirmation Text Box".

Select the email field and click the gear icon. That should open your "Email Properties". From there, click the "Options" tab and enable the "Confirmation Text Box". That will display a 2nd text box for email confirmation. 



You can change the confirmation message with the "Edit Form Warnings" wizard. Please refer to this guide: How to Change/Translate Form Warnings 

Did you have any problems following these instructions? Tell us in the comments section below.

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  • EDPM

    Thanks. Great guide

  • saeed


  • hr587

    Thank you so much for including this feature! I thought I was going to have to build it myself...this is very helpful to prevent email typos shutting down our workflow on these forms :)

  • Richardki

    I've recently started a web site, the information you provide on this site has helped me tremendously. Thanks for all of your time & work. "Everyone is responsible and no one is to blame." by Will Schutz.

  • Dale

    We would like to have this feature too. Currently the options we have for the Quick Tools E-mail field is:
    Label Align
    Max Size
    Default Value
    Sub Label
    Hint Example
    Hover Text
    Is this a version of your software We're not aware of? Thanks!

  • Albany

    I'm curious about how I could add a feature to a form to require the form submitter to "verify" their e-mail address. For example, they submit the form, then get an autogenerated message which requires that they click a link to confirm that they received the e-mail.

  • DThalasitis

    Is this feature still available? I followed this tutorial and there is no "confirmation" feature in "Show Properties." I have a General Settings tab, under which there is Question, Label Align, Required, Size, Validation, Max Size, Input Mask, Default Value, Sub Label, Hint Example, Hover Text and Read-Only.

  • Andy

    hi hope someone can help me I'm use Adobe muse and need to insert a email field and then upload field if done this but how does it know where to send it to cannot see anywhere to edit this

  • Homecomp

    the version I have does not show
    Confirmation in the show properties list, where has it gone?

  • vins


  • promusic

    La mejor pagina de toda la web.

    Imprescindible, fácil de trabajar y muy intuitiva.

    Enhorabuena JotForm is Great!

  • nsla

    Hello. First, this forms are by far the best I have ever seen online. Great job.
    I have a quick question. How do I create a password confirmation field? For example I request the users to provide a password but they need to enter it again tonfirm it. How can this be done?