Adding an Email Confirmation Field

Last Update: April 18, 2017

If users mistype their email addresses, it can be very hard to get in touch with them. With the email address confirmation feature, such problems can be easily prevented.

In JotForm Version 4:

Step 1: Adding an email field. 

In your Form Builder, make sure you have added the "Email" field.


Step 2: Enabling the "Confirmation Text Box".

Select the email field and click the gear icon. That should open your "Email Properties". From there, click the "Options" tab and enable the "Confirmation Text Box". That will display a 2nd text box for email confirmation. 



In JotForm Version 3:

1. Edit your form.

2. Assuming that you already have the email address field, click on it and click the Properties button:


3. The email properties will open up, go to the Options tab.

4. Turn on the Confirmation Text Box. You can also customize the placeholder text. 




You can change the confirmation message with the "Edit Form Warnings" wizard. Please refer to this guide: How to Change/Translate Form Warnings 

Did you have any problems following these instructions? Tell us in the comments section below.


nsla (April 05, 2012 at 12:29 PM)

Hello. First, this forms are by far the best I have ever seen online. Great job.
I have a quick question. How do I create a password confirmation field? For example I request the users to provide a password but they need to enter it again tonfirm it. How can this be done?

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promusic (May 04, 2012 at 12:18 PM)

La mejor pagina de toda la web.

Imprescindible, fácil de trabajar y muy intuitiva.

Enhorabuena JotForm is Great!

vins (September 25, 2013 at 12:23 PM)


Homecomp (March 23, 2014 at 01:25 PM)

the version I have does not show
Confirmation in the show properties list, where has it gone?

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Andy (September 21, 2014 at 12:41 PM)

hi hope someone can help me I'm use Adobe muse and need to insert a email field and then upload field if done this but how does it know where to send it to cannot see anywhere to edit this

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DThalasitis (April 06, 2015 at 07:56 PM)

Is this feature still available? I followed this tutorial and there is no "confirmation" feature in "Show Properties." I have a General Settings tab, under which there is Question, Label Align, Required, Size, Validation, Max Size, Input Mask, Default Value, Sub Label, Hint Example, Hover Text and Read-Only.

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Albany (June 04, 2015 at 08:30 PM)

I'm curious about how I could add a feature to a form to require the form submitter to "verify" their e-mail address. For example, they submit the form, then get an autogenerated message which requires that they click a link to confirm that they received the e-mail.

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Dale (June 05, 2015 at 02:01 PM)

We would like to have this feature too. Currently the options we have for the Quick Tools E-mail field is:
Label Align
Max Size
Default Value
Sub Label
Hint Example
Hover Text
Is this a version of your software We're not aware of? Thanks!

View Answer

Richardki (September 24, 2015 at 07:50 AM)

I've recently started a web site, the information you provide on this site has helped me tremendously. Thanks for all of your time & work. "Everyone is responsible and no one is to blame." by Will Schutz.

hr587 (January 07, 2016 at 09:40 AM)

Thank you so much for including this feature! I thought I was going to have to build it myself...this is very helpful to prevent email typos shutting down our workflow on these forms :)

saeed (October 20, 2016 at 06:12 AM)


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