If you want to share downloadable files with people filling out your form, there are a few easy ways to do it. You can include a download link directly on your form, in the autoresponder email, or on the Thank You page. This gives your users quick access to important resources like guides, receipts, or next-step instructions before or right after submitting the form.
Notes
- The methods mentioned in this article are considered workarounds, depending on your use case.
- It’s strongly recommended to use an HTTPS link for all methods to ensure a secure download connection.
- Jotform also offers a built-in way to attach files directly to autoresponder emails. You’ll find more info in our guide on How to Attach a File to Autoresponder Emails.
- Want a quick preview? This Demo Form shows how it works.
Adding a Download Link to Your Form
You can add a download link right to your form using the Paragraph element. This is especially helpful for users who might want to view the file before or while filling out the form. It only takes a minute to set up—here’s how:
- In Form Builder, click on Add Element on the left side of the page.
- Now, in the menu on the left, under the Basic tab, click on Paragraph to add it to your form. Or just drag and drop it to where you want it on your form.
- Then, on the right side of the Paragraph element, click on Edit Text to open its editor. Or, you can simply click the Paragraph element to do the same.
- Next, type your text into the editor and highlight it.
- At the top of the Paragraph toolbar, click on Insert or Edit Link.
- Now, in the Insert Link window that opens, configure these things:
- URL – Paste your download link into this field.
- Text to Display – The highlighted text that becomes the link. You can leave it as is, or update it if you want to change what the link says.
- Target – Choose whether the link opens in a new tab or the same window.
- To save your changes, just click on Ok.
That’s it! Your download link has been successfully added to the form using the Paragraph element.
Adding a Download Link to the Thank You Page
Adding the download link to the Thank You page creates a condition that prevents users from accessing the file until after they submit your form. This is helpful if you want to ensure the file is only shared with users who complete the form, such as after a registration, consent, or payment process. To get going, here’s what you’ll do:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left, click on Thank You Page.
- Next, under the Show a Thank You Page After Submission tab, enter your text in the editor and select it.
- Then, in the Thank You Page toolbar, click on Insert or Edit Link.
- Now, in the Insert Link window that opens, set up these things:
- URL – Enter the link to your downloadable file here.
- Text to Display – The highlighted text that gets hyperlinked when you add a link. You can keep it as is, or change it if you’d like to use different wording for the clickable text.
- Target – Decide whether the link opens in a new tab or in the same window.
- Wrap it up by clicking on OK.
All done! Your form’s Thank You Page now includes a download link.
Adding a Download Link to Your Autoresponder Email
Another easy way to share a file after form submission is by adding a download link to your autoresponder email. This is especially helpful because the email stays in the user’s inbox, making it easy for them to access the link again if needed. Setting it up is quick—here’s how:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left, click on Emails.
- Now, hover your mouse over the Autoresponser Email option, and click on the Pencil icon to edit it.
- Next, in the Email Content section, add your text to the editor and highlight the part you want to link.
- Then, in the Email Content toolbar, click on Insert or Edit Link.
- Now, in the Insert Link window that opens, set things up like this:
- URL – Add the full address of the file you want users to download.
- Text to Display – This is the visible, highlighted text users will click. Feel free to edit it to make the link more descriptive or user-friendly.
- Target – Select whether the link should open in a new browser tab or replace the current one.
- Then, click on Ok.
- Finally, click on Save, and you’re all set.
That’s it! The download link has been added to your form’s autoresponder email.













Send Comment:
3 Comments:
February 24, 2025
I echo Brady's issue and question. Jotform is hijacking the URL I'm entering for a download link.
However once clicked... this is the URL that's being queried now starts with...
https://www.jotform.com/build/%3Ca%20href
And thus it fails...
How can I stop this happening?
December 13, 2023
There is an issue where it redirects to a 404 page because jotform is putting " infront of the URL. which takes it to a 404 page.
How can I force the URL to resolve to the actual domain instead of going through jotform? We need customers to download a spreadsheet template during signup and re-upload it. I've added the file to my website and can download it without issue when going to the URL but when adding it as a link in the jotform, we end up with a 404 error.
June 26, 2022
Thanks for this. I found your article via Google search.
It would be really useful if you had a "print Pdf" button with a creative commons license. As a community teacher & instructor in digital library, such a practice would help in spreading your platform for my students in the comfort of knowing that I am not violating copyright & that I am saving time. "customer journey" & removing friction.