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How to Add a Downloadable File to Your Form

How to Add a Downloadable File to Your Form

There are instances when you want to include a file that your users can download, whether it's right within your form, on the Autoresponder Emails they get or on the Thank You page right after form submission.

Nevertheless, no matter where you want to place the download links, the approach is relatively the same. The main goal is to have your file hosted elsewhere and add a link to your form that your users can click to download the file.

Let's start off with some common use cases:

✅ You want to place a downloadable Terms & Conditions PDF file right on the form that they can download and review

✅ You're selling virtual invitation cards online and want your users to be able to download the image files/templates right after payment

✅ You want to include an additional survey or questionnaire in a Word Document that they need to download from the email that they get after submitting the form

We need 2 things prepped before proceeding:

1. Upload your file to any of the following:

   - Cloud storage (e.g. Google Drive, Dropbox, etc.)

   - Your website's FTP

   - If the files are just images, use image hosting platforms (e.g. Imgur, Photobucket)

2. Get the direct download link of your file

   - A good hint that you got the right URL copied to your clipboard is if it usually ends with the associated file extension (e.g. if it's a PDF file, the URL usually ends with .pdf)

With the assumption that you now have the direct link to your file, this guide will have three sections which will be explained in detail below:

SECTION A - Adding a downloadable link to your form

1. Add a Text Field to your form.

2. Type in anything on the field upon your discretion

e.g. Click this link to download the file

3. Select and highlight the text that will hold the link

4. Click the INSERT / EDIT LINK icon on the toolbar

5. Paste the URL on the modal popup

6. Click OK to save the link

7. And don't forget to click the SAVE button

The result would look something like this:

SECTION B - Adding a downloadable link to the Autoresponder Email template

1. Click SETTINGS at the top

2. Then EMAILS on the left

3. Go to the EMAIL tab

4. Type in your desired template

5. Highlight the text that will serve as the link

6. Click the INSERT / EDIT LINK button on the toolbar

7. Paste the URL

8. Click OK to save the URL

9. And don't forget to click the SAVE button

SECTION C - Adding a downloadable link to the Thank You page

Rinse and repeat Section B above except step #2. Instead of clicking EMAILS on the left, click the THANK YOU PAGE menu > then SHOW A THANK YOU PAGE.

The same idea and steps apply, just add your desired Thank You page template, choose a text that will serve as a link then click the INSERT / EDIT LINK button to enter the URL.

Here's a demo form that shows all these:

Comments and suggestions are welcome below. If you have questions, post them in our Support Forum.

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  • Vikas Sharma

    Hi Jotform,

    Awesome Post! Glad you shared this guide on how to add a downloadable file to your form. And it's working really great with google drive. And the interface is also quite good.
    Keep up the Good work... Keep Sharing


  • Willemsen

    I think this tutorial isn't up to date anymore. Can't find "Thank you page" on the Settings page.

  • AB

    Hi, I want your help in setting up a survey form on our website and want our visitors to fill-up the form and submit. Then they return to the page again and can download specific files of their choice. Need your assistance on this matter. Thanks

  • Brenda

    How do I make a pdf auto download after a payment has been made?
    Does jotform support this.

  • Dele olajiga

    How do I make the submit button on my form redirect my audience to a downladable file after filling the form?
    Also, is there any way you can help that users only have to fill form once and then they can download any file on my blog anytime, anyday. So, they wont have to always fill form whenever they wanna download something from my blog.

  • muskingum

    I'm trying to make an automatic downloadable link with an excel file, but instead of downloading it's just going to the link. Anyone with help would be much appreciated!

  • mekey

    If i create a form using templates , how do i download the form

  • LFAccounts

    Another very simple and fast way to create downloadable file URL to use on your form.

    1. Create a simple form with an upload file and submit button feature. No other information or features needed.
    2. Publish the form and upload and submit the file you would like to make downloadable.
    3. Go to the submission page of the simple form you just created.
    4. Export the submission to Excel and voila you will get the direct download link to your file.
    5. Now you can use that URL on your form as described above.

    I hope this helps

  • cfrances

    Hello, I posted a long question on another page. I was wondering if there is a way to use the email input to ensure security so only the designated email can view the downloads (even if just one format, MS Word for instance)? My other post is at [Answered by cfrances on July 19, 2017 at 10:43 PM] Thank you