How to Attach a File to Autoresponder Emails

April 25, 2024

The autoresponder email is an invaluable tool in a form. This allows you to send form respondents a copy of the data they submitted. On top of that, you can also attach files when you need to. For example, if you want to send supplemental information in a PDF or a Word file.

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To attach a file

  1. In the Form Builder, go to the Settings tab.
  2. Select Emails on the left side of the settings page.
  3. Hover your mouse over the existing autoresponder email and click the Pencil icon to edit it.
Pencil icon to edit the autoresponder email in the Email settings of the Jotform Form Builder

If you wish to create a new autoresponder and attach the file there, click the Add an email button and choose Autoresponder instead.

  1. Now, go to the Advanced tab.
  2. Under the Attach a File section, click the Upload File button to attach your file.
Upload File button in the Attach a File section of the Autoresponder Email in the Jotform Form Builder
  1. Finally, click the Save button to save the changes.
Save button in the Autoresponder email settings in Jotform Form Builder

The Attach a File option in the Autoresponder Email supports the following file formats:

  • PDF
  • DOC
  • DOCX
  • PNG
  • JPG
  • JPEG

Note that the maximum file size for attachments is 5 MB. Larger files cannot be sent as attachments.

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