Getting Form Over quota error

  • dmytrenkoivan97
    Asked on 26 листопада 2023 р. о 06:12

    Добрий день. Я створив 1 форму і отримав 4 відповіді. Надалі при відкритті цієї помилки маю помилку. Прикліплюю фото.

    Jotform Thread 9447563 Screenshot
  • Rahul Jotform Support
    Replied on 26 листопада 2023 р. о 06:19

    Hi dmytrenkoivan97,

    Thanks for reaching out to Jotform Support. Unfortunately, our Ukrainian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Ukrainian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The Form Over Quota error message appears when your account has reached the submission limit for the month. Check out the screenshot below to see your account limits:

    Getting Form Over quota error Image 1 Screenshot 20

    The monthly limits for your account will reset on December 1, 2023. You can either wait until the submissions limit counter resets to zero the first day on the following month, or upgrade to any of the available paid plans to increase your submissions limits immediately. 

    We also have a guide about Google Sheets Integration that you can check out.

    Let us know if you need any more help.

  • dmytrenkoivan97
    Replied on 26 листопада 2023 р. о 06:26

    Thanks. I see, that I have small limits at using Signed Documents. How can i use form and get only answers, without Signed Documents?



  • Rahul Jotform Support
    Replied on 26 листопада 2023 р. о 06:57

    Hi dmytrenkoivan97,

    Thanks for getting back to us. To get form submissions without signed documents, you'll need to create a standard form using the standard form fields from the All Forms page. See the screenshot below showing where you can create a standard form:

    Getting Form Over quota error Image 1 Screenshot 20We also have a guide explaining How to Create Your First Web Form that you can check out. You might also want to check out this page about Create Forms to get more details.

    Let us know if you have any other questions.