FAQ Widget for Your Website

Create a searchable FAQ section that helps visitors find answers without leaving the page. Jotform’s FAQ Widget lets you organize questions, add rich-text and media answers, choose flexible layouts, customize the design, and embed everything without coding.

How to add an FAQ widget

Add your questions

Add your questions

Write and organize answers for product, pricing, support, policy, or onboarding topics. Add links or images when useful, then duplicate, reorder, or remove questions in the visual editor.

Customize layout and style

Customize layout and style

Choose an accordion, list, or multicolumn layout. Configure the search bar, icons, question behavior, colors, spacing, and other design settings to fit your FAQ section.

Embed it on your website

Embed it on your website

Preview the completed FAQ, copy the generated embed code, and paste it into a custom HTML or embed block. Publish the page and test its questions, search, links, and media.

Help visitors navigate every FAQ section

Organize questions in one editor

Add, duplicate, reorder, and remove questions without rebuilding the section manually. Use rich-text answers to organize product details, billing policies, setup instructions, shipping information, or other topics visitors commonly ask about.

Organize questions in one editor

Fit FAQs into different layouts

Choose an accordion for compact question groups, a list for answers that should remain visible, or a multicolumn layout for broader FAQ sections. The right layout can make large collections easier to scan.

Fit FAQs into different layouts

Help visitors search FAQ content

Enable the search bar so visitors can filter questions and answers using keywords. Search is especially useful on help pages and detailed FAQ sections where manually reviewing every question would take longer.

Help visitors search FAQ content

Control how answers expand

Choose the accordion icon and its position, set how many questions initially appear, and decide whether one or multiple answers can remain open. These controls let you shape how visitors explore longer FAQ sections.

Control how answers expand

Why Jotform Widgets stand out

Jotform’s widgets make your website more interactive and conversion-ready. From star ratings and testimonial sliders to social proof pop-ups and media embeds, you can combine tools inside your forms or landing pages to collect data, display proof, and capture leads without writing code.

Embed widgets without coding

Add Jotform widgets to your website with a simple embed code. Customize the widget, preview how it looks, and paste it into any page that supports custom HTML or embed blocks to all platforms, no developer required.

Build more interactive pages

Use Jotform Website Widgets to collect leads, show customer feedback, display social proof, embed media, or add helpful on-page tools. Each widget helps visitors interact with your business directly from the page.

Get support when you need it

If you need help setting up, customizing, embedding, or troubleshooting your widget, Jotform’s customer support team is available 24/7. You can move forward with confidence, knowing help is there when you need it.

Where to use your FAQ widget

Add the widget to pages where clear answers can help visitors understand their options and decide what to do next.

Product pages to answer questions about features, sizing, setup, compatibility, and delivery.

Pricing pages to clarify plans, trials, billing cycles, cancellations, and upgrades.

Help centers to organize common support questions in a searchable section.

Booking and event pages to explain schedules, locations, refunds, and attendance requirements.

Course and membership pages to answer questions about access, curriculum, payments, and support.

Landing pages to address common concerns before visitors register, book, or submit a form.

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FAQ

  • What is an FAQ widget?

    An FAQ widget is an embeddable question-and-answer section for a website. It helps visitors explore common questions through searchable accordion, list, or multicolumn layouts without navigating to another page.

  • Is the Jotform FAQ Widget free?

  • How do I add an FAQ to my website?

  • Do I need to write code?

  • How many questions can I add?

  • Does the FAQ Widget include search?

  • Which FAQ layouts can I use?

  • Can multiple FAQ answers stay open?

  • Can FAQ answers include links, images, or videos?

  • Can I customize the FAQ design?

  • Does the FAQ Widget work on mobile devices?

  • Which website platforms support the FAQ Widget?

  • Can I get help setting up my FAQ Widget?