Customer Support
AI Agents make 24–7 customer service affordable for all organizations by instantly answering questions, providing user support, and resolving issues without human labor.
Embed your AI Agent anywhere on your website using a simple code snippet. No coding required; just copy and paste.
Optimize your agent using a variety of training methods, such as websites, documents, reference info, and frequently asked questions.
Customize your agent by providing information, examples, and guidelines to ensure accurate, brand-aligned, and effective interactions.
Authorize your Zendesk integration to instantly sync your knowledge base. Let agents learn from existing help articles and deliver context-aware replies in just a few clicks.
Keep your AI agent up to date with the latest content from your website with automatic recrawling. Just set your URL once, choose how often to recrawl.
Equip your AI Agent to handle real-world conversations by providing tailored question-and-answer pairs. Whether your users are asking about product pricing, requesting a PDF brochure, or searching for a location, Jotform AI Agents can respond with text, checklists, images, videos, PDFs, or even a map all based on your predefined instructions.
Turn your existing video content into a powerful training tool. With Jotform AI Agents, you can simply add YouTube video links or your entire channel, and your agent will automatically begin analyzing the content to learn and respond more effectively in conversations no manual transcription or setup required.
Connect your Freshdesk account to equip your AI agent with accurate support knowledge. Import help center articles to train it to answer questions like your support team.
Your Jotform Salesforce Agent can crawl Salesforce Knowledge articles on a set schedule, keeping its knowledge up to date with your latest changes without manual updates.
