Customer Support | Canva Agent Features

Chatbot

Add interactive support to Canva designs for instant answers. Jotform Canva Agent turns any Canva site, presentation, or doc into an engaging space for questions and guidance.

Let Your Agent Answer Phone Calls

Set up your AI Agent to answer phone calls. Use an extension or a dedicated phone number for instant support, and customize voice settings to create the customer experience you want.

Voice Agent

Enable your AI Agent to handle voice calls over the web. Customize your agent’s voice to allow your users to speak with your agent online.

Embed Agents on Your Website

Embed your AI Agent anywhere on your website using a simple code snippet. No coding required; just copy and paste.

Train Your Agent

Optimize your agent using a variety of training methods, such as websites, documents, reference info, and frequently asked questions.

Teach Your Agents

Customize your agent by providing information, examples, and guidelines to ensure accurate, brand-aligned, and effective interactions.

Train Your Agent with Zendesk

Authorize your Zendesk integration to instantly sync your knowledge base. Let agents learn from existing help articles and deliver context-aware replies in just a few clicks.

Automatically Recrawl Website Content

Keep your AI agent up to date with the latest content from your website with automatic recrawling. Just set your URL once, choose how often to recrawl.

Add Predefined Questions and Answers

Equip your AI Agent to handle real-world conversations by providing tailored question-and-answer pairs. Whether your users are asking about product pricing, requesting a PDF brochure, or searching for a location, Jotform AI Agents can respond with text, checklists, images, videos, PDFs, or even a map all based on your predefined instructions.

Train Your Agent with YouTube

Turn your existing video content into a powerful training tool. With Jotform AI Agents, you can simply add YouTube video links or your entire channel, and your agent will automatically begin analyzing the content to learn and respond more effectively in conversations no manual transcription or setup required.

Train Your Agent with Freshdesk

Connect your Freshdesk account to equip your AI agent with accurate support knowledge. Import help center articles to train it to answer questions like your support team.

Train Your Agent with Salesforce

Your Jotform Salesforce Agent can crawl Salesforce Knowledge articles on a set schedule, keeping its knowledge up to date with your latest changes without manual updates.