When your small- or medium-sized business (SMB) starts making money, it feels like a windfall. Whether you’ve launched a startup or turned your passion for candle-making into a wildly successful cottage industry on Etsy, once your idea attracts customers, they’re going to need some way to pay you.
PayPal has been a go-to payment processing solution for SMB owners because of its ease of use and its ability to facilitate even international transactions. However, there’s more than one option for those choosing a PayPal account: a personal account and a business account. Here we break down each to help you decide which account type is best for you.
A PayPal business account offers all the features of a PayPal personal account plus others that can help both budding professionals and already successful companies grow and scale.
Here are the key differences between the two types of PayPal accounts.
PayPal personal account
PayPal personal accounts are designed for those who primarily use PayPal for online shopping or to send money to friends and family. That said, this type of account can also be used to sell goods and services.
For example, if you’re selling that pair of Manolo Blahniks you’ve never worn on eBay, a personal PayPal account will give potential buyers an easy way to pay you for the shoes. A personal account might also be appropriate for an artist who occasionally sells their work.
One drawback of a personal account is that the buyer will see your full name on each purchase. What’s more, you won’t be able to accept as many forms of payment as you could with a business account (e.g., you can’t allow people to pay via invoicing) or take advantage of many of the other features a PayPal business account offers.
In a nutshell, a PayPal personal account is ideal for sellers who plan to only occasionally or informally market their goods and services.
Here’s what you need to set up a PayPal personal account:
- Your first and last name
- Phone number
- Email address
- Debit or credit card information (optional)
- Checking account number and routing number (optional)
PayPal business account
PayPal business accounts include everything a personal account does and more. Business accounts offer a robust suite of services to everyone from moonlighters to SMB owners who need a no-hassle, affordable payment processing solution.
In particular, a PayPal business account makes it simple to transform your website into an e-commerce portal that seamlessly sends customers to PayPal for payment. A business account also allows you to set up subscription services, which enable customers to sign up for recurring shipments in a single transaction, as well as complete transactions in person.
For SMBs with staff, another plus of a PayPal business account is that it allows logins for up to 200 employees, allowing them to access PayPal features such as the ability to set up shipping methods and fees, inventory, and profit tracking.
PayPal business accounts also offer a suite of products and services to help businesses with the day-to-day work of online sales, such as the ability to print labels, track payments, and get live customer support.
Unlike personal accounts, a business account can be registered under a company name rather than your own, which helps protect your privacy when customers make a purchase.
Here’s what you need to set up a PayPal business account:
- PayPal account owner’s name and address
- Account owner’s email address
- Business name and address
- Business customer service contact information
- General business information (e.g., business type, keywords associated with your business, etc.)
- Bank name
- Business or personal bank account number
- Bank routing number
Additional steps are required to begin accepting credit cards.
Pros and cons
Personal account pros
- There is no charge for transfers made from a linked bank account, PayPal Cash, or a balance from PayPal Cash Plus.
- There are no setup costs, monthly fees, or termination costs.
- It offers a fast, easy way to make online purchases or send money to friends and family.
- It provides an easy payment option for those who make occasional sales on eBay, Etsy, or other websites.
- It’s free to transfer money from sales to a linked personal bank account. If you prefer, you can pay a minimum of $0.25 and maximum of $25 to instantly transfer funds to your account.
Personal account cons
- PayPal charges fees for accepting debit and credit cards online.
- Users selling goods and services online have limited access to merchant services.
- It’s challenging to separate business and personal transactions for tax purposes.
Business account pros
- It’s easy to set up.
- There are no setup costs, monthly maintenance fees (for PayPal Payments Standard), or termination fees.
- You get more privacy than you do with a personal account, thanks to the ability to register the account under a company or business name.
- Users can collect payments via credit card from customers who don’t have a PayPal account.
- Up to 200 employees can access the account, and you choose which of your account features each employee can access.
- You can track payments, profits, and more.
- You get live customer support.
- You get access to PayPal business tools and products.
- Sellers can collect and process payments in store via PayPal Here.
Business account cons
- Merchants are charged fees for every purchase.
- Once established, there’s no automatic way to downgrade from a business account to a personal account. You have to call customer service.
Business account fees vs personal account fees
The best part about both PayPal’s personal and standard business accounts is that neither charge for setup, maintenance, or cancellation. The payment processor only applies transaction fees when you sell your first item via your PayPal account.
Fees are similar for each. Here’s the breakdown:
Sales from personal accounts:
- Domestic: 2.9 percent of the transaction amount + $0.49 fee per sale
- International: 5 percent transaction fee, plus a fixed fee based on the currency used in the transaction
- Domestic online sales: 2.9 percent of the transaction amount plus a fixed fee based on the currency
- International online sales: 4.4 percent of the transaction amount plus a fixed fee based on the currency
Here’s a visual look at transaction fees for a PayPal business account versus a personal account.
|PayPal Business Account||PayPal Personal Account|
|Online payment made with a PayPal account in the U.S.||2.9 percent + $0.30 USD||2.9 percent + $0.30 USD|
|Online payment made with a credit card or debit card in the U.S.||2.9 percent + 0.30 USD||2.9 percent + $0.30 USD|
|Online payment made from an international account or card*||4.4 percent + fixed fee based on currency||4.4 percent + fixed fee based on currency|
|In-store payment made in the U.S.||2.7 percent||Not available|
|In-store payment made outside the U.S.||4.2 percent||Not available|
*International sales incur a 3-percent currency conversion charge and 1.5 percent fee for receiving a payment from a different country.
Jotform’s PayPal integrations
Several PayPal account types are supported by Jotform. PayPal Business and PayPal Personal are just two of them. You can easily insert these gateways into your forms. They can be found within our Form Builder’s Payments tab.
Differences between the them while using Jotform
When using PayPal Personal, your form will redirect your customers to the secure PayPal payment page when they submit your form. They will have two options to pay:
- Log in and pay with their preferred funding method with PayPal.
- Pay with Debit or Credit Card – this only works when you enable the PayPal Account Optional or Guest Checkout.
- The PayPal Account Optional or Guest Checkout is only available to supported countries like the US, Canada, and the UK. If you created your account in one of these countries, click here to access your PayPal preferences, and enable PayPal Account Optional feature.
- If you did not enable the Guest Payment/Checkout or if you created your account outside of the supported countries, your customers will see the Create Account button instead.
When your customers click the Pay with Debit or Credit Card button, a separate page will open where they can enter the payment details.
Here are demo forms you can try:
Using PayPal Business allows your customer to pay directly in the form. It does not redirect them to the PayPal payment page regardless of the payment method they choose. That provides your customer with a seamless checkout experience. They have two options:
- Debit or Credit Card
If your customers choose the Debit or Credit Card option, they must enter their card details, as shown in the image below.
If they choose PayPal, the PayPal Checkout button is displayed. Once they click the button, they must log in to their PayPal account to pay.
PayPal may provide your customers with an Alternative Payment Method (APM) based on their location. For example, Sofort and iDEAL for customers from the Netherlands. Please check the following link from PayPal for the complete list.
Here’s a demo form you can try PayPal Business.
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