Introducing a new PayPal Commerce Platform integration

Some businesses don’t stay small forever.

At some point, you may want to attract customers from other countries and meet the needs of 21st-century buyers, who rely on an array of digital wallet services to make payments online.

JotForm’s integration with PayPal Commerce Platform can help you do both by allowing you to easily accept payments, manage the risks involved, and streamline your operations.

Even as your business plans evolve, the PayPal Business integration gives you control over how customers purchase your products or services. Meanwhile, JotForm’s online order forms, payment forms and credit card forms can help you maintain a professional on-site checkout experience.

With JotForm’s new PayPal Business integration, your customers can either submit credit card payments directly through your form or choose how they want to pay using PayPal’s full suite of checkout options.

With global access to more than 200 markets, PayPal takes care of the compliance, regulatory requirements, and currency conversion process so you can focus on growing your business.

PayPal Commerce Platform also supports all credit cards and major payment methods, including PayPal and PayPal Credit. You can even use a number of money transfer apps in various countries, such as Venmo in the United States and iDEAL and Sofort in some European Union countries.

Just so you know…

You must have a PayPal Business account to use the PayPal Business integration and collect money through your JotForm payment forms. Check out our blog to learn how to set up a PayPal Business account, as well as the differences between PayPal personal and business accounts

Benefits of using PayPal Commerce Platform

Like its name suggests, JotForm’s PayPal Business integration is designed for growing businesses that want to provide a wide breadth of payment options for buyers or customers, who may live in other countries.

Regardless of whether you take pride in being a small, local business or have big dreams of reaching people in other countries, we’ll walk you through some of the key benefits that make JotForm’s PayPal Business integration the right fit for your payment processing needs.

Use professional-looking credit card forms with no redirects

No one enjoys jumping through a bunch of hoops to pay for something.

These days, buyers have a lot of choices online and won’t think twice about going somewhere else that offers cheaper prices or higher-quality products or services.

The same can be said for customers who don’t want to be sent elsewhere when they’re buying something from your website or online store.

An example to such forms, breakfast order form template

JotForm’s PayPal Business integration allows customers to have a frictionless on-site checkout experience and make payments while they’re filling out your online order form. This means customers won’t be sent away from your credit card form and required to enter their payment details on PayPal’s website.

This seamless workflow gives you more control over the checkout experience and allows you to address any cart abandonment issues. Customers, meanwhile, don’t have to deal with the hassle of navigating their way back to your website or worry about whether their money is in safe hands.

Grow your business and tap into new markets 

Expanding your products or services to customers in other countries can be an exciting yet stressful endeavor that requires a lot of time, money, and forethought. 

Apart from coordinating the logistics to make it happen and addressing any regulatory requirements, you need a payment processor that can collect money securely and offer payment options that appeal to buyers in certain countries. 

PayPal Commerce Platform allows you to scale your business, boost sales, and expand your reach without worrying about the nitty-gritty details, such as complying with PSD2 in EU countries or accepting a wide variety of local payment methods throughout the world.

JotForm’s integration with PayPal Commerce Platform ensures that you can keep collecting payments through your forms without interrupting your workflow or leaning on another payment processing solution to do the job.

With the ability to accept payments in up to 25 different currencies, PayPal Commerce Platform can connect your business to customers in all corners of the world, take on the processing legwork, and provide access to the capital you need. 

Let customers decide how they want to pay

Having a number of choices can be helpful when important decisions hang in the balance.

This is especially true when your customers need to open up their wallets — digital or not — and pay for a product or service.

PayPal Commerce Platform offers your customers, regardless of where they live, a wide variety of ways to pay, from traditional debit and credit cards to digital wallets that are commonly used in their country. You can even offer flexible payment terms for qualified customers through PayPal Credit. 

Meanwhile, JotForm’s PayPal Business integration lets you control which payment options will be available for your customers.

PayPal Commerce Platform also allows customers to use a number of alternative payment methods, including Venmo in the United States.

The best part is that PayPal will only show customers payment alternatives that are supported in their country. For instance, a customer in Belgium would see Bancontact and Sofort as payment options on your form, while a customer in the Netherlands would see iDEAL or Sofort.  

All in all, PayPal Commerce Platform allows you to strike a healthy balance between maintaining a streamlined checkout process and offering convenience and choice to customers.

Just so you know…

Alternative payment options aren’t available to merchants in Brazil, Japan, and Russia. Since PayPal Commerce Platform doesn’t support cross-border shipping for alternative payment methods, buyers will receive a message saying that the shipping address is invalid when items are destined for a country where a specific alternative payment method isn’t supported.

Some alternative payment methods aren’t available for merchants who sell prohibited goods and services.

Collect payments securely 

Accepting money from other countries can come with more than its fair share of risks and rewards, so it’s important to know what safeguards are in place for you and your customers.

PayPal works proactively with local merchants to reduce chargebacks, or money that’s returned to customers because of a fraudulent or disputed transaction.

JotForm complies with PSD2 regulation requirements in Europe and offers the highest level of security for credit card payments as a certified Level 1 Payment Credit Industry Data Security Standard (PCI DSS) service provider.

PayPal Commerce Platform not only provides this same level of security for all online transactions but also uses 3D Secure 2.0 to authenticate card payments made by EU customers.

PayPal mitigates many of the risks tied to online purchases by offering unauthorized transaction coverage for buyers and PayPal Seller Protection, which covers unauthorized payment and undelivered item claims made by buyers.

How to access the PayPal Business integration 

  1. Get started by clicking on the Add Form Element icon on the left side of your screen while you’re creating or editing an online payment form.
  1. Click on the Payments tab in the Form Elements menu, and select PayPal Business in the dropdown menu that appears.
  1. A payment field for PayPal Business  will appear on your form. The Payment Settings menu, which you’ll use to set up the integration, will appear on the right side of your screen.
  1. Set up the PayPal Business integration by clicking on the Connect to PayPal button in the Payment Settings menu. 
  1. Activate the integration by logging into your PayPal business account using a separate sign-in window that appears on your screen.
  1. Click Agree and Connect in the next window that appears to activate the integration. Once the integration has been activated, return to your JotForm payment form by following the instructions in the sign-in window.

Conclusion

Growing your business and catering to the expectations of 21-century buyers can be stressful and time-consuming, especially as you’re ramping up operations.

PayPal Commerce Platform can make the process a little easier by taking on additional needs over time without creating gaps in your workflow that need to be filled by other payment processors. JotForm, meanwhile, will continue to seamlessly collect the payments your business needs to thrive.

JotForm’s PayPal Business integration lets you leverage the power of both platforms to create an effective workflow that can get your products or services in front of more people.

If you haven’t done so already, give the integration a try, and see how we’re helping people all over the world take their businesses to the next level.

This article is originally published on Jun 08, 2020, and updated on Aug 14, 2020.
AUTHOR
Darin is a content writer at JotForm. He is passionate about disrupting perceptions, solving problems, and helping people be more productive with the easiest online form builder. Outside of the office, he is a rush-hour straphanger, adventure seeker, coffee drinker, and frequent traveler. You can contact Darin through his contact form.

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