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Cat Town uses Jotform to save more lives faster
Discover how Cat Town, the first cat cafe in the U.S., uses Jotform to find loving homes for animals in need.
Cat Town + Jotform: At a glance
Total # of form submissions
16,000+
Average # of adoptions per year
300+
Total # of forms
38
Cat Town
Industry:
Nonprofit
Organization Size:
Medium
Use Cases:
Digitizing workflows, speeding up adoption applications and foster placements, recurring donation collection, centralized data management
About
In 2014, Cat Town launched the first cat cafe in the U.S., combining cat adoption services with a welcoming cafe environment. It focuses on adopting out cats that struggle in a traditional shelter setting. Since its founding, Cat Town’s efforts have helped reduce the cat euthanasia rate in its hometown of Oakland, California, by 70 percent.
Challenge
Before Cat Town started using Jotform, staff were fielding adoption inquiries through email and managing them in disconnected spreadsheets. The organization also didn’t have a way to accept recurring monthly donations.
Solution
Cat Town now processes adoption applications with Jotform’s easy-to-use online forms. Applicants’ information is stored securely in one place, making it easier to make thoughtful placement decisions more quickly and on a greater scale.
Results
The improvements made to the adoption application process allowed Cat Town to make strong matches for cats with adopters, resulting in fewer cats being returned after adoption. It also uses Jotform’s integration with Stripe to collect recurring donations in addition to one-time gifts.
Saving more lives
We’re saving more lives, and I know we’re doing it more quickly and efficiently [with Jotform].
Deputy Director, Development Director Cat Town
