All stories / Live Fit Gym
How Live Fit Gym works smarter, not harder, with Jotform
Discover how Live Fit Gym saves time, simplifies paperwork, and puts members first across nine locations with Jotform.
Streamlining gym operations across 41,000+ form submissions
# of form submissions
41,000+
# of hours saved weekly across 9 locations
10-20
# of forms
60
Live Fit Gym
Industry:
Sports & Activities
Organization Size:
Medium
Use Cases:
Digital liability waivers, incident reporting, sales intake, HR documentation, cross-department workflows
Products Used
About
Live Fit Gym started as a chiropractic practice in San Francisco’s Mission District. Over time, members began showing up more for the exercise equipment than the adjustments, and the business evolved into a full-fledged fitness gym. Today, Live Fit Gym uses Jotform across its sales, personal training, management, and HR teams to keep operations running smoothly — without pulling staff away from the people they’re there to serve.
Challenge
As Live Fit Gym grew from a single chiropractic office into a multidepartment fitness business, the team needed a fast, reliable way to manage waivers, incident reports, and internal paperwork — without burying staff in admin work or pulling their attention away from members.
Solution
Live Fit Gym’s HR liaison started using Jotform for digital liability waivers. The platform was so simple to implement that staff quickly expanded its use into sales, personal training, and management, making it a shared tool across the entire organization.
Results
Jotform freed up Live Fit Gym’s front-end team to focus on building relationships with members from the moment they walk in the door, rather than getting caught up in paperwork. When an injury occurred at one of Live Fit Gym’s locations, staff had a complete, accurate record of the incident on file thanks to Jotform — giving the team confidence that nothing fell through the cracks.
Putting people first, not paperwork
Jotform allows my front-end team, the team that are boots on the ground, to focus on the people. It allows the conversation and the one-on-one relationship to really take off from the very second they walk in our doors.
Director of Sales, Live Fit Gym
