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YWCA Greater Pittsburgh uses Jotform Enterprise to expand its community impact

Discover how YWCA Greater Pittsburgh saves time and money and serves its community better with the help of Jotform Enterprise.

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YWCA Greater Pittsburgh results at a glance

Cost savings on software

25 percent

# of form submissions

31,000+

Team size

50 employees

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YWCA Greater Pittsburgh

Industry:

Nonprofit

Organization Size:

Medium

Use Cases:

Collecting and reviewing applications, speeding up approval processes, collecting e-signatures, tracking data, digitizing paperwork, payment requests, fraud reduction, resource inquiries, award nomination processing, integrations with third-party platforms like Excel and OneDrive

Products Used

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About

For nearly 160 years, YWCA Greater Pittsburgh has been showing up for its community in the moments that matter. With a team of around 50 staff members, the organization provides direct services, advocacy, early education programs, childcare, and more — all guided by its vision of a future where people of all backgrounds can thrive.

Challenge

With its existing software up for renewal, YWCA Greater Pittsburgh staff knew they needed a more flexible solution. They evaluated several platforms, including Apricot, Typeform, FormAssembly, and Jotform.

Solution

YWCA Greater Pittsburgh now uses Jotform Enterprise to collect and review program applications, speed up approval processes, collect e-signatures, receive payment requests, manage annual Equity Award nominations, and more.

Results

The organization sped up internal processes to save staff time. Plus, a 25-percent cost savings on software allowed them to direct more resources toward staffing, direct assistance, programming, and outreach — without sacrificing adaptability.

Supporting YWCAs to better serve their communities

[Jotform Enterprise] connected us more with our community.

Sharice Smalls

Manager of Program Evaluation, YWCA Greater Pittsburgh