Jotform Enterprise

To better serve our Jotform Enterprise customers, we created a new system so you can request support from within your Jotform Enterprise account. Follow the instructions below to create a support request. How to Submit a Support Request...

Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support. Jotform Enterprise is our only multi-user plan...

Jotform makes it easy for you to get in touch with our Customer Success Managers whenever you need support. Whether you're looking for setup guidance, best practices, or just have a few questions about getting the most out of your experience,...

When you first features that enable HIPAA compliance, you'll need to be aware of some initial differences: Security Integrations Approval Workflows Emails What Else? Security With Jotform Enterprise, your data is encrypted...

As an Admin user, you gain insights into how your Enterprise server is performing. You can monitor the number of submissions received, track form usage, and understand how end-users interact with the forms on your server. The Admin Console...

With Jotform Enterprise, you can create a fully branded experience by customizing your organization’s theme. From colors and logos to layouts and fonts, you can align your forms, admin dashboard, and user portals with your company’s identity....

With Jotform Enterprise, admins can choose which payment processors and widgets users can access when building forms. This helps keep things organized, makes form building easier, and helps teams follow company rules. It’s an easy way to make...

With Jotform Enterprise, it’s easy to manage who can access your workspace. You can add users, assign roles, and set the right permissions to keep everything secure and running smoothly. Admins can invite team members directly or share an invite...

Sharing forms in Jotform Enterprise makes it easy to collaborate across your organization. Whether you're granting access to a teammate, or collaborating in real-time, this guide walks you through all the available methods. Sharing a Form as...

Jotform Enterprise makes it easy to keep your account safe, even if you can’t access your two-factor authentication device. In just a few clicks, you can get a new set of recovery codes for your Enterprise account. These backup codes give you...

Two-factor authentication (2FA) can bolster security and protect your server by adding an extra layer of protection beyond traditional passwords. Requiring two forms of identification, like a password and mobile device, significantly reduces the...

This guide provides step-by-step instructions on logging in to your Jotform Enterprise account using recovery codes. If you have lost access to your mobile device, this guide will help you regain access quickly and easily. Enter your...

Jotform makes it easy to manage your account’s security settings—including turning off Two-Factor Authentication (2FA) if you no longer need it. Whether you're switching devices or simplifying your login process, you can disable 2FA in just a...

Jotform Enterprise gives you the flexibility to customize your server, including the ability to set up a custom sender email using SMTP. Microsoft SMTP is one of the options, offering the simplicity and security of OAuth 2.0 authentication. This...

As a Jotform Enterprise administrator, you can choose to add a custom sender email using Google SMTP. This is one of Jotform's commitments to providing robust tools that elevate your business branding and professionalism. By setting up Google SMTP...

As a Jotform Enterprise administrator, you'll have complete control over your server. You can add and manage users, view and manage forms, and view logs — to name a few. You can also update your server settings, which include the option to add a...

Okta Single Sign-On (SSO) offers a seamless and secure way to manage user authentication across multiple applications, streamlining access and enhancing security. It provides a centralized identity and access management solution designed to...

With Jotform Enterprise, you can enable Single Sign-On (SSO) so users can log in using your organization’s existing credentials. This streamlines access management and adds an extra layer of security. Users only need one set of login details,...

Discover how Jotform Government helps state and local governments, public education institutions, and special districts meet additional security requirements and assist with audits through advanced infrastructural and security add-ons. Our robust...

Microsoft Power Automate, formerly known as Microsoft Flow, provides a premier service for business automation by connecting you to the service you use daily. Jotform Enterprise connector, including those with HIPAA-enabled servers, is...

Single Sign-On (SSO) lets users access multiple apps with one set of credentials—but when something breaks, it can slow things down for everyone.  Common issues like login errors, misconfigured settings, or security mismatches can sometimes...

Your Workspace in Jotform Enterprise is more than just a dashboard—it’s your team’s hub for collaboration, forms, and data. The best part? You can make it your own. From adding your company branding to organizing forms and users, customizing...

With Jotform Enterprise, only the organization’s admin can transfer a form to another user’s account. When this happens, the entire form and all its submissions move to the new owner. This is a helpful way to stay organized if someone changes...

Jotform now has a mobile app dedicated to its Enterprise Customers! Now you can access the admin console from your phone and sign into Enterprise directly. Where to Download Go to the app store from your phone and search Jotform...