How to Create a New User or Admin in Jotform Enterprise

May 24, 2023

This guide shows how to add new users to your Enterprise server. You can either add a user by sending an email invite or add multiple users by sending link invites.

Inviting a User by Email

Inviting by email allows you to choose the role of the would-be user. Here’s how to invite a user by email:

  1. Log in to your Enterprise server as admin and open Admin Console.
Enterprise My Forms Open Admin Console
  1. In Admin Console, select Users at the top then click on Add New User.
enterprise-add-new-user-min
  1. Next, enter the new user’s email and optional details.
  2. Set the role or User Type:
    • Admin — No restrictions.
    • User — Can manage owned and assigned forms, tables, etc.
    • Data Only User — Can only view or edit assigned tables.
  3. Click on Add User.
enterprise-new-user-details-min
enterprise-user-email-invitation-min-png enterprise-new-user-credentials-min-png

The system will send the invitation afterward so the invitee can complete the registration.

You can add multiple users by sending them the registration page’s link — new users are set to “User” (user type). Here’s how to invite multiple users:

  1. Log in to your Enterprise server as admin and open Admin Console.
Enterprise My Forms Open Admin Console
  1. In Admin Console, select Users at the top then click on Add New User.
enterprise-add-new-user-min
  1. Next, go to the Invite by Link tab and enable the Invite by Link option.
  2. Click on Copy Link and send the link to your colleagues.
enterprise-new-user-invite-link-min
enterprise-new-user-sign-up-min-png

Anyone with the link can register to your server.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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