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robljrPage URL: https://form.jotform.com/211330950278048 -
enterprisesupportteamHello @robljr,
Thank you for contacting JotForm Support. We do apologize for the inconvenience that you experienced.
I checked the form you shared with us and I was not able to replicate the issue that you are mentioning. When I opened the form itself, it loaded almost instantly. When I accessed the Form Builder, it did take maybe 2-3 seconds to load, however, at no point did I have to wait anywhere near 20-30 seconds for the builder to load.
Here is a screen recording of your form loading and the performance metrics shown by the Google Chrome performance tracker for reference:
As you can see, the performance tracker shows that the form loaded within 3.4 seconds on that specific try. I did see numbers as low as 1.5 seconds on my other tests.
I do suggest that you try using a different internet connection or perhaps try on a different browser, to see if the form will loaf faster.
Please give this a try and let us know if you need any further assistance.