it becomes so slow whenever I would edit the form. About 20-30 secs delay even if my internet connection is so fast

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    robljr
    Asked on May 28, 2021 at 2:47 PM
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    enterprisesupportteam
    Replied on May 28, 2021 at 6:20 PM

    Hello @robljr,

    Thank you for contacting JotForm Support. We do apologize for the inconvenience that you experienced.

    I checked the form you shared with us and I was not able to replicate the issue that you are mentioning. When I opened the form itself, it loaded almost instantly. When I accessed the Form Builder, it did take maybe 2-3 seconds to load, however, at no point did I have to wait anywhere near 20-30 seconds for the builder to load.

    Here is a screen recording of your form loading and the performance metrics shown by the Google Chrome performance tracker for reference:

    1622240273 60b16c11ac31a  Screenshot 10

    As you can see, the performance tracker shows that the form loaded within 3.4 seconds on that specific try. I did see numbers as low as 1.5 seconds on my other tests.

    I do suggest that you try using a different internet connection or perhaps try on a different browser, to see if the form will loaf faster.

    Please give this a try and let us know if you need any further assistance.