Mall Directory App
Help shoppers browse mall stores and amenities and send feedback from one mobile-friendly directory, ideal for mall management and guest services teams using Jotform.

Use your camera to scan the QR code and preview the app on your device.
Mall Directory App brings your shopping center’s store list, amenities, and visitor feedback into one easy destination guests can access anytime. Use it to help shoppers browse stores, open a store detail page with key info like location, opening hours, and contact details, and quickly find amenities without asking staff. It’s a great fit for mall management teams, guest services, and retail operators who want fewer “where is it” questions, clearer wayfinding support, and a more consistent experience for new visitors, tourists, and families.
With Jotform App Templates, you can launch a polished directory experience and tailor it to match your property in minutes. Jotform’s no-code app builder and drag-and-drop interface make it simple to update store listings and amenities as tenants change, while connected forms support ongoing data collection through built-in feedback. Share the app through a link or QR code at entrances and info desks, and keep your workflow organized as updates come in.
This Mall Directory App is used to publish a digital mall directory where visitors can browse store listings, view amenities, and open detail pages that show practical information such as location, opening hours, and contact details. It also includes a feedback form so shoppers can share updates or report issues.
Include an up-to-date list of stores and amenities, plus consistent details for each entry such as where it’s located, when it’s open, and how to contact it. Adding a feedback channel helps you capture visitor notes and keep information current over time.
Use it when you want a simple way to guide visitors around your property without relying solely on printed signage. It’s especially helpful during seasonal hours, tenant changes, renovations, or events when information needs to be updated quickly.
Mall management teams, guest services, marketing teams, and operations staff can use it to maintain listings. Visitors, shoppers, and tenants benefit from using it to find stores, check hours, and locate amenities from their phones.
It reduces repetitive questions at information desks, improves the visitor experience with quick access to store and amenity details, and creates a consistent source of truth you can update anytime. The built-in feedback form also supports ongoing improvements based on real visitor input.
Yes. You can rearrange pages, update the homepage cards for browsing stores or viewing amenities, and adjust what appears on detail pages so the directory matches your mall’s needs and branding.
Yes. You can share the app using a direct link or place a QR code on entrance signs, kiosks, and information desks so visitors can open the directory instantly on mobile devices.
Feedback sent through the connected form is captured in Jotform so your team can review it, follow up, and turn it into operational updates. This helps keep store and amenity information accurate as conditions change.
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