Case Study

Bowls NSW is modernizing a traditional sport with Jotform Enterprise

Discover how lawn bowling association Bowls NSW saved hundreds of hours and thousands of dollars annually by digitizing its data collection and workflows.

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Results at a glance

92%

decrease

in time spent on ordering

3

manual processes

combined in one digital form workflow

44,000+

# of members served

Industry: Nonprofit

Organization size: Small

Bowls NSW

Bowls NSW is the governing body for the sport of bowls (also known as lawn bowling) in New South Wales, with 44,000 members and 450 clubs across Australia’s most populous state. In addition to supporting local clubs, Bowls NSW provides education for members to become accredited officials for the sport, and runs over 20 annual championship events as part of its elite player pathways.

Use cases

Digitization of paper forms and manual processes, workflow automation, payment processing, applications, team workspaces

Challenge

Bowls NSW was using paper forms and static spreadsheets to collect and manage everything from competition sign-ups to uniform orders. These manual processes were consuming hours of work time and led to scattered, siloed data that wasn’t easily accessible.
Solution

Bowls NSW used Jotform Enterprise to digitize and automate a number of data- collection processes, including gathering contact information from members and clubs, ordering uniforms, and obtaining consent to a code of conduct. Staff also used Jotform Teams to create team workspaces for departments to collaborate on forms and data.
Results

With Jotform Enterprise, Bowls NSW was able to transform manual, paper-based processes into streamlined digital workflows, supporting its goal of modernizing the sport to appeal to younger generations. For example, a uniform-ordering process that used to take 25-plus hours now takes less than 2, a 92 percent decrease. Best of all, the organization has been able to break down silos between departments and provide a holistic view of the organization’s operations to all staff.